York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Listen I almost had given up on my service here, but this last time has me hooked. Josh worked so well to accommodate me and get everything done and even checked on more really than I asked him to. Then I ha last time has me hooked. Josh worked so well to accommodate me and get everything done and even checked on more really than I asked him to. Then I had to wait on a couple of parts, but I was leaving for the holidays, and he made sure it all got done and kept my car until someone picked it up for me. So just remember that somedays people don't always meet our expectations but when they go above and beyond you better hold on to that!! He was very understanding for this elderly lady and accommodating. He spoke to me with respect and not just some lady that didn't know much about cars. (Not my wheel house) .Thank s More

Rough process in closing the sale. ..'couldn't print documents ' Issue w car door took a discussion but the team finished strong w a solution Repair was executed very well. Overall a 4 ..'couldn't print documents ' Issue w car door took a discussion but the team finished strong w a solution Repair was executed very well. Overall a 4 out of 5 More

An awesome experience My experience was an absolute awesome experience The person that I worked with was very professional, helpful and patient awesome experience The person that I worked with was very professional, helpful and patient More

Service seems to have improved from my last visit. Work was done promptly and communication was great! Work was done promptly and communication was great! More

it was okay. ... didn't get a person to talk to me for a few minutes until Wes came over from other side of service pull in and he was very helpful after that ... didn't get a person to talk to me for a few minutes until Wes came over from other side of service pull in and he was very helpful after that More

Jared was very personable, Quick and efficient he was able to understand my concern and address them as well as set an appointment for me to fix the issue!!. Amazing customer service, would be looking fo able to understand my concern and address them as well as set an appointment for me to fix the issue!!. Amazing customer service, would be looking forward to working with him in the future. More

Did this with Jamie Freeman. Van was delivered back to me, upon starting the vehicle (after a battery replacement and oil and filter change) the dash board was lit up like a Chri Van was delivered back to me, upon starting the vehicle (after a battery replacement and oil and filter change) the dash board was lit up like a Christmas tree with all Warning lights on. Went to Wes he took the van back to the service shop and cleared all the codes due the needed battery replacement. Score would have been a 5, but job had not been completed. Surely, who ever drove the van out of the shop and supposedly a test drive would have noticed all the warning lights on! More

A very positive experience from the service team. I liked the ability to text for updates on the vehicle and the approval for service via email was cool as well. I liked the ability to text for updates on the vehicle and the approval for service via email was cool as well. More

Great quick and friendly service. Very efficient Excellent efficient friendly quick service of my Jeep and you guys remembered to top my fluids. Very efficient Excellent efficient friendly quick service of my Jeep and you guys remembered to top my fluids. More