York Chrysler Dodge Jeep Ram of Plainfield - Service Center

The experience was fine, the only complaint was I felt there wasn't enough communication. I was the one initiating the communication but in my mind, the service department should have been the one initiat there wasn't enough communication. I was the one initiating the communication but in my mind, the service department should have been the one initiating. More

Quick. Convenient. Nice. I really appreciated the quick, convenient service. Jarrod is a nice person. Convenient. Nice. I really appreciated the quick, convenient service. Jarrod is a nice person. More

Service department doesn’t answer the phone and doesn’t respond to messages. Was told they corrected my electrical issue and everything tested ok. Truck died the very next day and had to return for them to respond to messages. Was told they corrected my electrical issue and everything tested ok. Truck died the very next day and had to return for them to fix the issue they just told me the day before was corrected More

Wonderful customer service. Quick and thorough service as well. Matt was great and took care of us. Quick and thorough service as well. Matt was great and took care of us. More

Always very helpful. Makes the customer first. Does a great job at what he does. Makes the customer first. Does a great job at what he does. More

He did diagnostic test on my car weeks ago and told me he would email me by the end of the day. He never emailed me and I have emailed him twice asking for the results so I can get my car fixed. would email me by the end of the day. He never emailed me and I have emailed him twice asking for the results so I can get my car fixed. More

Told me they couldnt do repairs to my parking break because the could'nt get the locking lugs off, told me to go to a tire dealer. I did what they said and the tire guy took it right off no problem. If because the could'nt get the locking lugs off, told me to go to a tire dealer. I did what they said and the tire guy took it right off no problem. If York cant do as good as a tire shop then I dont want them fixing my car, IF THEY COULD. More

My vehicle had a bad engine. Everything was going well with my Van until Joush went on vacation. The engine was on back order and after not hearing from the dealership within the Everything was going well with my Van until Joush went on vacation. The engine was on back order and after not hearing from the dealership within the time frame when they said they would call me, I called them. Each time they told me they called the insurance company. When I called the insurance company I was told the dealership never called. I then called the delearship and I am told from them they thought someone called. Now my wife was given two options an engine from the dealership with a 500 dollar handling fee or a lower quality remaned engine with no handling fee from the insurance company. We picked less money with on handling fee. Now the engine is in the van and I'm told we still owe a 500 dollar handling fee. More

I set an appointment and they were very accommodating. They picked my vehicle up and dropped it off for service. They picked my vehicle up and dropped it off for service. More

Quick and easy They got me in quick even without a appointment Fast, friendly and fair appointment Fast, friendly and fair More