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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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March 29, 2024

Great Job No Issues Great overall service ! !! Jarrod Davis deserves a big Pay increase!! More

by jelliffr
Recommend Dealer
Yes
Employees Worked With
Jarrod davis
Jul 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to hear that Jarrod provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

March 28, 2024

All needed work was done at a reasonable price. The only reason I rated the experience good instead of excellent was the shock of all that was needed. More

by dhiser1058
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

March 26, 2024

Ran a diagnostic before calling warranty company. I paid $190 for no repairs. Ran a diagnostic before calling warranty company. I paid $190 for no repairs. I got cheated. They should've called me and More

by kbsllc1199
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
Jul 08, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Josh Frick General Manager jfrick@yorkautomotive.com

March 21, 2024

Everything was completed in a timely manner. Everyone was courteous. Finished product looks great. Would recommend. More

by talknvegas
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 05, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

March 14, 2024

Oil change. Efficient good service Appreciate the professionalism and the valuing my time. Thank you More

by AWEAVER2
Recommend Dealer
Yes
Mar 15, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager

March 13, 2024

I made an appointment at an approved Ram Dealership for a multipoint When I arrived they said they did not have the time to take my vehicle in for inspection, I asked if they could at least check what the en More

by djray_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

March 13, 2024

Easy to get in and serviced. Work completed within timeline given. Unfortunately although a known issue, no guarantee it wouldn’t happen again, nor was a loaner vehicle provided More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager

March 11, 2024

I was able to get in quickly. I spoke with Jamie and Matt when I arrived. They got with Dylan to order the parts and had Robert fix my car the same day. More

by nevinsjeni359
Recommend Dealer
Yes
Employees Worked With
Jamie, matt and Dylan.
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

March 11, 2024

I was very appreciative of the quickness of being able to get my car in on short notice, and it was serviced in a timely matter. More

by Claffy,theresa987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team, Theresa. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

March 11, 2024

The gal that met me when I pulled in was so nice and reassuring that my jeep would be take. Care of and I would have a ride. She checked on me several times while I decided to get my oil changed also. T More

by SSTALL4357
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

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