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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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December 30, 2020

Had new tires put on at a tire store and was informed there was part of the alignment they could not do. So since York took over Westgate I decided to drop my car to get repaired and pick it up in a coup More

by hvarner59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
December 30, 2020

The lady at the lady at the check out desk was very nice and asked how people were doing as she walked down the hallway More

by JCOFFMAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

This is Katera with York's Customer Care Team and I wanted to Thank You for taking the time to submit such a POSITIVE Review. I will be sure to let our Cashier know what a Great Job she is doing!

December 29, 2020

Everyone was super nice very informative. They knew their jobs. Actually brought in 2 filters to show me how dirty they were, instead of just telling me that they needed changed. I liked that. I will be bac More

by MRJOHNSON1822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! This is Katera with York's Customer Care Team and I wanted to thank you for taking the time to give us such a POSITIVE Review. I'm happy to hear how you like the side by side showing of the filters. If there's ANYTHING you need PLEASE let me know. Thank you.

December 29, 2020

I went in to get my battery replaced and they did an excellent job and was in and out within an hour. Thank you for making this an easy decision More

by STARBRIGHT99_2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

This is Katera with York's Customer Care Team and I wanted to thank you for the Positive Review. Please let me know if there's ANYTHING I can do for you!

December 29, 2020

They always get me in and out with no hassle. I also like how they go over the inspection form with you at the end of service. More

by DUSTIN_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Line
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

This is Katera with York's Customer Care Fee and I wanted to thank you for taking the time to give us such a POSITIVE Review! I'm glad you enjoyed your experience here. PLEASE let me know if there's anything I can help you with.

December 29, 2020

I love that they have the express lane for oil changes. Our van indicated it was time and I just drove right on in. The waiting area was comfortable and felt very safe and clean. I was disappointed that More

by wgbredeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

This is Katera with York's Customer Care Team and I wanted to THANK YOU for your feedback. Please send me some of your Contact information to kdixson@yorkautomotive.com or you can call me at 317-839-6554 ext 425. I can set you up with a FREE Oil Change.

December 29, 2020

Mark in the service department at York did a fantastic job helping us understand the work that needed to be done to our Jeep and kept us updated on the work timeline and status. We will continue to use Yo More

by xavielito72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

This is Katera with the Customer Care Team at York Chrysler of Plainfield and I wanted to THANK YOU for your feedback. I'll be sure to let Mark know to keep up the good work!

December 28, 2020

Everyone was very friendly. My car was completed before the time they quoted. The ladies that checked me out were very helpful and answered all of my questions! More

by karen.searle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katera Dixson
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! This is Katera with York's Customer Care and I wanted to Thank You for such a great review. Please let me know if there's ANYTHING I can do for you!

December 23, 2020

Getting what I need done is why I go to York Chrysler. Work is done in the timely manner. Knowing the answers to my questions. More

by HULKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Toll
December 23, 2020

Service by the best there is!!! Mitch did a great job checking me in and suggesting filter changes. Will definitely be back!!! Cashiers did a great job checking me out as well!!! More

by BERNYFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Dec 30, 2020 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! This is Katera with York's Customer Care Team and I wanted to THANK YOU for the positive review you submitted. If there's anything I can do for you moving forward, please let me know.

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