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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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January 03, 2021

They took almost 4 hours to do oil change onCummins that’s ridiculous I had done oil filter and 2 fuel filters im not going back More

by VAHIDHUSANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
January 03, 2021

Great service. I was able to get an appointment in a convenient time. Everyone was helpful and professional. They make car repairs less stressful. Thanks More

by RODSCOVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
Jan 05, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 02, 2021

Poor from start to finish. Didn’t complete job that was scheduled. Received loaner that was on empty. Appt scheduled at 9a and it took me calling at 3:30 to get an initial update that no one had looked at More

by CHAD.FERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug
January 02, 2021

Great service. Came in for a quick Oil and tire rotation. I was in and out in under 30 minutes. They were Fantastic and friendly. More

by dnichols30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 02, 2021

I had to wait about to weeks to get an appointment for a check engine light. Then they did not look at my car until late in the day (my appointment was 8AM). The work was completed the next day at about More

by ALDRICHKATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry do not remember the name
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 02, 2021

I was greeted immediately upon arrival for my oil change. The employee was very friendly and helpful. She kept me informed throughout the process and covered my inspection report with me to let me know cond More

by WRANSTEP0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 02, 2021

Great! I came in for a quick oil change and in no time they were done. Bridget was friendly and helpful! Friendly staff. Thank you More

by clementsj3299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget in service department
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 01, 2021

Everyone from check in to check out was wonderful. I thought I would be there all day but they had the work done in less than an hour. hey saved my day. More

by jeffapril581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

January 01, 2021

Great people! Quality work and helpful staff! Having an express oil service lane is the best. Only change I would make is all the pushy surveys for reviews. More

by MICHAELEGILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Toll, Diane Anderson, Katera Dixson, Jessenia Rodriguez
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

December 31, 2020

Very pleased with Mark in service. Very helpful and thorough in getting my needed services accomplished correctly and on time. I really appreciate his dedication to quality, friendly service. More

by tldeckard44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark - Service
Jan 02, 2021 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Good afternoon! My name is Katera and I'm with York's Customer Care Team. I wanted to take a moment to THANK YOU for taking the time to give us such as POSITIVE Review. I will be sure to pass the compliment on to Mark! Customer feedback is very important to us and if you need anything in the future please reach out at 317-839-6554 ext 425

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