York Chrysler Dodge Jeep Ram of Plainfield - Service Center
Plainfield, IN
1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center
Went in for a simple oil change and went to shift out of park and the van lunged. Started to drive and knew there was a transmission issue because of the rpm’s. Drove back and was told it would be an hour a park and the van lunged. Started to drive and knew there was a transmission issue because of the rpm’s. Drove back and was told it would be an hour and that I would have to wait an hour. They then made me purchase a battery and I insisted they drive it. They drove it and said yes there was indeed an issue with transmission. It was then several hours later before they called to say it was a part, a common part, but that they didn’t have it and it was now too late in the day to get the part next day. So it would be Monday. Monday and no phone call. I call and was told that I was lied to, that they do not get parts in on Monday’s. Finally get vehicle back Tuesday. When I only went in on Thursday for oil change. Now I have new wipers, new battery, and now a transmission cylanoid. More
Very nice dealership. Good people. Just wish they would have offered the $10 off my tired rotation that was offered on their website. Invoice does not have a break down of the coupon I used. So, unsure if have offered the $10 off my tired rotation that was offered on their website. Invoice does not have a break down of the coupon I used. So, unsure if the coupon was applied. More
Oil change and tire rotation. Service department was Quick, efficient, affordable and outstanding customer service. I put a lot of miles on my vehicles so it’s important to get a good quality safety che Quick, efficient, affordable and outstanding customer service. I put a lot of miles on my vehicles so it’s important to get a good quality safety check on my jeep and my tires. The crew here have been great and work quickly to keep me on the road. In and out in under 1 hour. Much appreciated More
Had to pay out of pocket for a rental from Enterprise due to no York loaner vehicles being available while my 2020 Jeep Grand Cherokee was being serviced for warranty repairs. Was informed by York that a PO to no York loaner vehicles being available while my 2020 Jeep Grand Cherokee was being serviced for warranty repairs. Was informed by York that a PO was sent to Enterprise for payment of my rental but Enterprise says they have not received anything from York and can’t find record of the PO in their system. It’s been 21 days now and I’m still stuck holding the bag. Would really like to be reimbursed soon. Please help! Also, during warranty repairs a control module was damaged and had to be ordered/replaced by York. Now the 115v plug port doesn’t work in my Jeep. Will need to bring vehicle back. More
Very pleased with the amount for the service.All personnel were very friendly and helpful appreciated that aspect of visit.I will see you at next service time!!! Danny Jenkins. personnel were very friendly and helpful appreciated that aspect of visit.I will see you at next service time!!! Danny Jenkins. More
I think York is a great place to service vehicles. I haven’t bought any cars there because I can’t seem to catch the time of day from any of the salesmen/women, but I will continue to buy Chrysler, Jeep haven’t bought any cars there because I can’t seem to catch the time of day from any of the salesmen/women, but I will continue to buy Chrysler, Jeep, and dodge products and have them serviced at York in Plainfield! Thanks Mark and Doug! More
Excellent job, Bridget and Mitchell did a wonderful job. I don’t know what I was thinking when I went in there, I totally wasn’t paying attention on what I was doing. I apologize for the hard time I gave th I don’t know what I was thinking when I went in there, I totally wasn’t paying attention on what I was doing. I apologize for the hard time I gave them. They took it very well, and treated me with respect. More