York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Great service and attention to the needs and services for my vehicle. my vehicle. More

Consistent with no surprises! Doug Miller has serviced three of my vehicles and has always done a professional job. He is why I own a Dodge or now a Jeep. I trust Doug!! three of my vehicles and has always done a professional job. He is why I own a Dodge or now a Jeep. I trust Doug!! More

I had to take my chrysler 200 in for a factory recall. Scheduling this was easy and the service performed was done in a timely manner. No issues at all Scheduling this was easy and the service performed was done in a timely manner. No issues at all More

Always nice and work always complete, price is reasonable and they always make sure you are happy with your service. Hope it continued with née owners and they always make sure you are happy with your service. Hope it continued with née owners More

I have used this dealership for service on my 2011 Jeep Patriot for several years. York ownership has continued offering quality service, professional and friendly employees. Patriot for several years. York ownership has continued offering quality service, professional and friendly employees. More

Had transmission leak but they fixed it, can’t really think of anything else other than mark took care of the situation and treated me well think of anything else other than mark took care of the situation and treated me well More

They always perform good service here. I went in for an oil change and tire rotation over lunch. The total time I was there was about 2 hours. A little long fo rme. oil change and tire rotation over lunch. The total time I was there was about 2 hours. A little long fo rme. More

I like the new owners style of business , Best visit I have ever had. Please keep up the good work and keep the positive attitudes . Joe have ever had. Please keep up the good work and keep the positive attitudes . Joe More

I made an appointment to have my 2006 Jeep G.C. thoroughly inspected. I had to wait three weeks for this appointment, when I arrived I was treated like I was just a drive-up / drop-off customer. Th thoroughly inspected. I had to wait three weeks for this appointment, when I arrived I was treated like I was just a drive-up / drop-off customer. The service advisor I had the appointment didn't even wait on me, instead I got Doug Miller. Mr. Miller couldn't care less about me or my jeep. This is time I was upset. I filled out the online appointment, I documented my issues and your advisor just acted like I was a problem. Then, to add insult to injury, I never got to speak with Mr. Miller on any follow-up calls. I had to deal with two and three other people to even get to the issues of my Jeep. I paid $699.02, the total bill to "actually" repair my Jeep was quoted at +$6500.00. I never got the actual break down on what repairs cost what! If I'd gotten a detailed analysis of repairs, I would have chosen 1) Breaks 2) the transmission 3) the reason the engine idles rough 4) the air conditioner 5) suspension issues 6) Dash lights and the issues with the front passenger side not blowing adequately. The only reason I came back to this dealership was the change in name. I have trusted the Yorks, But, I now know the name changed but the service did not. The people you deal with when paying the bill are awesome! They actually take time to smile, greet you and "talk" with you, NOT AT YOU, like Mr. Miller did. Yes, I'm venting, but I am sick and tired of being treated rudely at this location. Your Service people have not done a thing to change my mind about getting service here. Remember, I'm the one who keeps coming back to give you another opportunity to win my service and money. Here is your opportunity, Your response to this review will determine this customers future with you. More

Customer service was great, would recommend anyone to do business there. They took in my vehicle and was done in a timely manner. Will always do my business there. business there. They took in my vehicle and was done in a timely manner. Will always do my business there. More