York Chrysler Dodge Jeep Ram of Plainfield - Service Center

We’ve been a customer since we moved here 12 1/2 yrs ago. Great customer service. Staff is professional, friendly, knowledgeable and answers all questions. Great customer service. Staff is professional, friendly, knowledgeable and answers all questions. More

Drove away from oil change, and oil all leaked out. Returned and they did a poor job cleaning the mess and were not very apologetic. Had return 2 times just to get it fixed. Very unprofessi out. Returned and they did a poor job cleaning the mess and were not very apologetic. Had return 2 times just to get it fixed. Very unprofessional, and a huge hassle. Walmart provides better service. More

Fast lane oil change—staff curteous when greeted and car was finished when promised. Supplied with a check list of points reviewed helpful since I left the car and returned for it. Staff called when finishe was finished when promised. Supplied with a check list of points reviewed helpful since I left the car and returned for it. Staff called when finished. Thank you. More

Excellent service in a timely manner considering how the workforce is being managed today by all companies if you’re able to keep employees, makes it hard on everyone but great service workforce is being managed today by all companies if you’re able to keep employees, makes it hard on everyone but great service More

They change my oil and left grease all over the fenders and the hood and the car door including the passenger door which why I don’t know it was even on the passenger door, was not very happy and the hood and the car door including the passenger door which why I don’t know it was even on the passenger door, was not very happy More

Did not do the oil change I requested although the repair I needed was done. Otherwise the service was great and the staff was very nice. I needed was done. Otherwise the service was great and the staff was very nice. More

God customer service. Usually they are better at communicating to let you know the issues but I had to call them to find out what was happening and when car would be ready. communicating to let you know the issues but I had to call them to find out what was happening and when car would be ready. More

I feel the service just does the bare minimum. It’s just ‘ok your vehicle is done’. They never say ‘you may want to think about having this or that service done next time’. I realize they attach a sheet th ‘ok your vehicle is done’. They never say ‘you may want to think about having this or that service done next time’. I realize they attach a sheet that has a breakdown of what you should do at a certain mileage and there is information online. But some people do not know much about vehicle maintenance. Should we just blindly have these things done because a piece of paper says so? That’s where the whole SERVICE DEPARTMENT comes in. It would be great if we actually had someone we could TRUST to say ‘yes, you absolutely need to do this or maybe you can wait on that, etc.’ Everyone is really nice there, but other than knowing that I need to do regular oil changes and tire rotation, I have no idea what I REALLY need to have done beyond that. I don’t feel like the service department helps with that at all. Also in the past when I have taken the time to write a review and have had some suggestions or not given a very good review, I’ve been sent a free oil change. While I do appreciate that, that is not what I want. I want the problem fixed not money or free service thrown at me. More

i took my ram truck in to have an oil change done because the service is good and quick. they are friendly and treat me well the service is good and quick. they are friendly and treat me well More

I was a loyal customer to Westgate Chrysler, since it was sold the service dept is awful, the place is understaffed and employees treated poorly sold the service dept is awful, the place is understaffed and employees treated poorly More