York Chrysler Dodge Jeep Ram of Plainfield - Service Center
Plainfield, IN
1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center
York replaced my alternator. When they called me to authorize the work, they insisted I needed a new serpentine belt. I had the belt replaced less than a year ago at my local dealer. When I told them authorize the work, they insisted I needed a new serpentine belt. I had the belt replaced less than a year ago at my local dealer. When I told them that they still insisted it was worn and needed to be replaced. I told them the original lasted 200,000 miles, if a Mopar replacement belt didn't last 10,000 I wouldn't be putting another Mopar belt on it. When I got my truck back I took it to my local dealer. I told them what happened and they looked at my truck. They said there was nothing wrong with my belt. There are no cracks and the print is still on it. I am satisfied with the work they did but not with their customer service. I wouldn't take my vehicle back to York unless I broke down in front of their lot. You have to be able to trust your mechanic and you can't do that when they try to pad the bill. More
I have had my car in for service twice and still haven’t resolved the problem. I’ve spent 1100.00 dollars and the the problem is worse instead of better resolved the problem. I’ve spent 1100.00 dollars and the the problem is worse instead of better More