York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Customer service here is awful. The service manager doesn't return phone calls, ignores customers and hides in his office to avoid confrontation. They don't call you if there's an The service manager doesn't return phone calls, ignores customers and hides in his office to avoid confrontation. They don't call you if there's an issue with your part order. Even management is awful with customer service. Asked to speak to the GM and was told he wasn't in, didn't know when he'd return and refused to give me his direct line saying , "he didn't have one." Then when I asked for the corporate number I was once again refused the number and again said "they don't have one..." they think their customers are stupid. I used the online chat feature and asked for either the GMs number or corporate and they refused to give it to me. Absolutely ridiculous the way they refuse to deal with issues and their response is to ignore customers. Go anywhere else! More

Was a little disappointed when given initial price of oil change at 125.00 then when I reviewed my bank statement to see what my last one cost (89.00) They did make it right but I just felt like I was trying change at 125.00 then when I reviewed my bank statement to see what my last one cost (89.00) They did make it right but I just felt like I was trying to be taken advantage of. More

Car no turn. Car now turn. Sharp turns now available in high definition. Friendly staff. Car now turn. Sharp turns now available in high definition. Friendly staff. More

Oil change with no problems. No appointment. Good service Nothing else to say thank you No appointment. Good service Nothing else to say thank you More

How many times can I say the service and people were great. Good snacks to great. Good snacks to More

Awesome experience, service staff was amazing and very knowledgeable. Issues resolved during first visit! Thank you!! knowledgeable. Issues resolved during first visit! Thank you!! More

Really unhappy with the issues that I think is a Chrysler Dodge issue over the heater core with a cost of $3000 Dodge issue over the heater core with a cost of $3000 More

This facility is clean, and very efficient. Staff is courteous, I know that I am going to receive good work when coming to this location Staff is courteous, I know that I am going to receive good work when coming to this location More

Didn’t purchase my Jeep from York. First time using York for service. Everything went ok. First time using York for service. Everything went ok. More