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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,325 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible.
Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road.
We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You!
The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have!
Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,325 reviews
November 10, 2020
Becky in the service department was very helpful in keeping me advised the status of my service.Called to let me know about the delay in getting my truck in the shop. keeping me advised the status of my service.Called to let me know about the delay in getting my truck in the shop. More
by DLS6379
Verified CustomerEmployees Worked With
Becky in the service department.
October 30, 2020
Very disappointed in the service. I made an appointment over 2 weeks ago to have my 8 month old vehicle looked at because it was not functioning right. When I dropped the car off on a Friday morning to be over 2 weeks ago to have my 8 month old vehicle looked at because it was not functioning right. When I dropped the car off on a Friday morning to be checked out I was told that it wouldn't even be looked at until Monday. Then the service writer proceeded to tell me that all these people here had an appointment also and they did not want to give me a loaner. I guess my questions is what was the point of an appointment? I even took a day off of work to get this taken care of. Had they told me this when I made the appointment I would have been prepared. This is very poor customer service and highly unlikely to visit this dealership in the future. I do hope that since York has taken this over they will re-evaluate their service department. You just don't get the customer service at the dealerships like you used to. More
by bhw101792
Employees Worked With
Darryl
August 20, 2020
Belligerent Smart mouth turned into a very nice dangerous Scam Artist! Don’t go to this dealer if you want you or your family members to feel safe driving a car after they kept it overnight. Especially i Scam Artist! Don’t go to this dealer if you want you or your family members to feel safe driving a car after they kept it overnight. Especially if you are a veteran suffering from PTSD! Right from the first interaction it went very bad. Tried to defuse this guy (Mark) from the beginning, he had a smart aleck attitude with every answer to your question. Only took the car there to get a covered manufacturer problem repaired and decided to ask about checking a malfunction in the car that occurred while waiting the 2-1/2 weeks for the appointment. By the time we were finished he tried to to charge a fee for every item we discussed taking the diagnosis fee close to $500 for items even if they were related as well as the covered manufacturer claim. He would try to say something else was wrong with the car that was triple the price of what was actually wrong with the car. Even thier paperwork they write up is a scam. Every time he opened his mouth all you could hear was rude, disrespectful, smart aleck and he didn’t care about safety, quality assurance or customer appreciation only making money off of customers . He had all the power and there is nothing anybody could do about it. I know enough about cars to know when someone is trying to Scam me. From the negative reviews I have read and from my negative experiences this is a dangerous service center to take an automobile to. A 0 rating is what it deserves, maybe a 1 for almost doing the right thing. I believe that is a cover-up for being a total Scam Artist. He didn’t know he was talking to a thorough automotive Engineer! It doesn’t pay$$ to prey on customers! More
by AL
Employees Worked With
Mark
July 27, 2020
Friendly, accurate service. Good communications. Fast service. Sales group helped me with transportation while my Patriot was being serviced and I had new wheel bearings by afternoon. The extended warr service. Sales group helped me with transportation while my Patriot was being serviced and I had new wheel bearings by afternoon. The extended warranty made it pretty painless! More
by dgoldman2013
Employees Worked With
Mark Trusty, Jim "JLo" Lowe, Tammy Skelton
