Yonkers Auto Mall
Yonkers, NY
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I am very displeased with the interaction I just had with one of their managers. I went through CarGurus got a quote from their management team. The price on the quote was $2,800 more than what it was advert one of their managers. I went through CarGurus got a quote from their management team. The price on the quote was $2,800 more than what it was advertised for. I asked for a fully itemized quote... That's what I believed I got...They gave me a fully itemized quote... what I thought... But they're fully itemized quote baked in roughly $2,800 more in hidden fees that were not itemized. These were only disclosed after waiting about 15 hours for response... calling the manager directly.... getting a confrontational response... and not having them budge on the price or feea... Buyer beware... scam alert More
Awesome team! They worked hard and excellent with my need and took there time after business hours to help accommodate. Highly recommended. Excellent team work and took there time after business hours to help accommodate. Highly recommended. Excellent team work More
My experience was awesome and very professional. This is my 3rd purchased with Yonkers Auto Mall. They are the best and have always provide excellent service. my 3rd purchased with Yonkers Auto Mall. They are the best and have always provide excellent service. More
This is the best dealership I love the car I got from them I would recommend anyone to come buy a car from them. The car I got from them is excellent. I love it I can’t wait to get another one from them I would recommend anyone to come buy a car from them. The car I got from them is excellent. I love it I can’t wait to get another one from More
Disappointed Buyer Beware this being my first car I thought the experience would have been great but it was not. I waited to do my reviews just in case I had any i Buyer Beware this being my first car I thought the experience would have been great but it was not. I waited to do my reviews just in case I had any issues with my car and right now I do. I brought my car in April of 2019 and since then I had problems with the car, to starts off they sold me a tri-Pac maintenance package for 1,600 which is no good and useless, the guy Ali refuse to do my oil change stated he knows nothing about this plan, tri-pac send me to two different places who refuse to take the tri-pac maintenance package. I only received one car key for my car and was promise a second key and never received it, 4 months into having my car 2 tires blow out I return to the dealer where I was inform I must pay for my own replacement tire because it had to be because I was driving too much lol funny, now I am being told that I must replace a third tire from what I was inform by an auto place I was sold a car with no good tires. I have been to the Yonkers auto mall numerous times and still nothing has been resolved. I even ask for them to refund me my money for the tri-pac and cancel it and still they won’t. I regret buying my car from this place. I been patient trying to get this issue resolve and will surly do another review if they can just do what they promise when I brought the car. Don’t sell 3 years of oil change and tire rotation when your service package is no good. If you’re using Ali you need to inform him on how the plan works he can’t keep turning people away. More
Rude don't cut it As usual,they want you in, make promises, here call my cell. When I call this person on his promise before I get there, he does a one eighty. Then rai As usual,they want you in, make promises, here call my cell. When I call this person on his promise before I get there, he does a one eighty. Then raises his voice when I call him on it ! Really loser ? Bye ! More
Nice cars reasonably priced I got the car of my dreams the very same day. Anthony treated me, my wife and daughter like VIP. Entire transaction was completed the same day in few I got the car of my dreams the very same day. Anthony treated me, my wife and daughter like VIP. Entire transaction was completed the same day in few hours. Wide range of cars to choose from as well More
Car selling done right Excellent car buying experience . Would definitely buy again and the lifetime warrantee is a plus. No pressure upfront prices and a large selection yo Excellent car buying experience . Would definitely buy again and the lifetime warrantee is a plus. No pressure upfront prices and a large selection you can’t ask for more in a dealership More
Excellent customer service I was helped by Anthony. He showed me different cars that meet my preferences. On my second visit the same day I was sure I was getting the right vehi I was helped by Anthony. He showed me different cars that meet my preferences. On my second visit the same day I was sure I was getting the right vehicle and a good price. I got my Honda the same day and went home with it. The process was smooth and easy. Thank you. More
Anthony my super hero! Yesterday was the day when I finally found the vehicle I wanted thanks to Yonkers Auto Mall. The seller, Anthony was my hero. He was so patient, with Yesterday was the day when I finally found the vehicle I wanted thanks to Yonkers Auto Mall. The seller, Anthony was my hero. He was so patient, with a big smile. He spend couple of hours and when we reached the time for them to close, he said he wasn’t closing until I was happy. Believe it or not, I didn’t buy it but couldn’t sleep thinking about it. The next day I called Anthony and there was my super hero again, waiting for me and solved all my problems. In Yonkers Auto Mall really cares about their customers and service. They have a great team together. Gina was great too. If I need to buy another car, i know where to go without a doubt. Anthony again “Thank you so much, you are the best”. More