Yemm Chevrolet Buick GMC
Galesburg, IL
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Dealership has great staff and service. Always updates me on all recalls on my new 2025 Ram 2500. Always updates me on all recalls on my new 2025 Ram 2500. More
Service was very quick. Took time to deliver my car to my work destination. Called with details about what was going on. Took time to deliver my car to my work destination. Called with details about what was going on. More
Upon entering the dealership we were greeted right away. While waiting for our salesman we were approached by multiple people to make sure we had been helped. Everyone we encountered at this dealership were While waiting for our salesman we were approached by multiple people to make sure we had been helped. Everyone we encountered at this dealership were very helpful and friendly. More
The friendly , knowledgeable sales staff helped create a very positive buying experience which I would return to in the future. very positive buying experience which I would return to in the future. More
Had a great experience at Yemm. Loren West was very knowledgeable and very approachable sales representative. Got me into the new truck I wanted with a very fair deal. I have no co Loren West was very knowledgeable and very approachable sales representative. Got me into the new truck I wanted with a very fair deal. I have no complaints. Shot out to Julie, Justin and Sara for being helpful and outgoing and good people More
Very prompt and took care of business. People were quite courteous and friendly. Fixed the problem and called when work was completed. People were quite courteous and friendly. Fixed the problem and called when work was completed. More
The people that we dealt with were very professional, very polite and made our experience a very good one. very polite and made our experience a very good one. More
Great service and every one was very friendly. The advisors are very knowledgeable. I will definitely use Yemm Chevrolet again in the future. The advisors are very knowledgeable. I will definitely use Yemm Chevrolet again in the future. More
I sent my truck in for service regarding lifter noise or a possible exhaust ticking that wasn't present when I bought my truck. Your team declared there was no noise, then upon discussion in person there is a possible exhaust ticking that wasn't present when I bought my truck. Your team declared there was no noise, then upon discussion in person there is a noise but it's normal. After an in person in depth discussion with Travis he witnessed it stop after approximately 5 minutes of running which indicates clearly an exhaust seal warming up and sealing once hot enough or some sort of manifold issue. He admitted he did not even put my truck on a lift after having it all day, "apologized" and asked I return it the next morning so he could do so. I returned it the next morning thinking it's gonna get fixed, only to be told by Tony Batson via phone that nothing was found wrong and what do I want them to do throw parts at it? He also declared that "I was the problem" simply because I informed michelle upon drop off that it was insulting that the truck was there all day and hadn't even been put on a lift to properly diagnose. Instead of actually fixing the issue that Travis clearly noted while in person...I yet again get told nothing wrong with it and an unwarranted "you are the problem" bonus psychology evaluation from Tony Batson....I have notified the owners of Yemm and will provide negative feedback for any and all who wish to do business with YEMM....as this was all avoidable had the service department actually not kept my truck all day to not even put it on a lift and then ask me to return it knowing the problem and still not fixing the issue after clearly knowing it is an exhaust leak of some sort...Tony intentionally berating and or chastising me over the phone...you picked a real winner in Tony, etc Michelle being polite and courteous is about the only positive i have currently with this dealership. Sales isn't any better, I tried to buy a Truck there yet they wouldn't negotiate even so much as $1.00, so I took my money elsewhere. Ended up spending over 135k for two vehicles elsewhere when I wanted to support my local dealership originally. When you fail to negotiate at all is when I cannot entertain spending money with you. I have given this dealership multiple opportunities with trades and potential sales but each time their trade in offers are laughable at best, and recently failed to do any negotiating whatsoever! Sell privately like I did, I guarantee close to double or even triple what Yemm offers. They are so far apart from even a generic KBB trade in value(s) Apparently if you don't buy your vehicle from them, they don't want or prefer your business with the servicing of vehicle(s) either. More
easy to schedule appointments and they are always guick and friendly. The pricing is competitive too. and friendly. The pricing is competitive too. More

