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Yark Toyota

Maumee, OH

4.5
957 Reviews

1377 Conant St

Maumee, OH

43537

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957 Reviews of Yark Toyota

November 13, 2020

Good quick service for the first appointment of the day. Coffee was hot and ready, and the waiting area was clean and spacious. Check out was easy. More

by JOPERACZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Nov 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 13, 2020

TONY IS THE BOMB DIGGITY OF SALESMEN...HE WAS AWESOME THIS IS THE SECOND CAR I HAVE PURCHASED FROM TONY AND WILL COME BACK AGAIN HE IS PROFESSIONAL KIND AND FUNNY. THE DEALERSHIP WAS CLEAN AND NEAT AND E More

by JKLING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez, Kevin Oberhaus
Nov 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 13, 2020

It was okay but not as welcoming like I hope it would be. Pleasant and professional. Parked car and was told to drive in but sat a couple minutes more before they came to the car. My first time there. More

by jamcavoy@iflyez.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Nov 17, 2020 -

Yark Toyota responded

Thank you for your review and sharing your feedback with us. We appreciate your feedback because it will allow us to focus on the areas in which we need to improve. Customer satisfaction is our top priority and hope for another chance to serve you again in the future. Please let us know if there is anything more we can do.

November 12, 2020

Dealing with Yark is an absolute pleasure. Everyone you deal with seems so happy to be able to assist you and they go above and beyond in every way. W More

by BEVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who processed my payment but he was great., Michele Khouzam
Nov 13, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

Great service yesterday! Recommended to me a tire rotation. They were prompt and friendly with great customer service. I just wanted to get an Ollie change More

by ketaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hilbert
Nov 13, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

I bought my car at the end of August and within 10 weeks of having the car and driving it very little the drive shaft went and needed replacing. Yark had serviced the car pre sale and sold it without warran More

by ANGELAPOWELLUKUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Giesswein
Nov 13, 2020 -

Yark Toyota responded

We apologize for your experience and regret that it has led to you leaving us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After further investigation, the vehicle you purchased was sold AS-IS since it was higher mileage and over 5 years old, which means anything that happens after the purchase would be the consumers responsibility. However, we did install a drive shaft per your request.

Nov 18, 2020 -

ANGELAPOWELLUKUSA responded

I await your response.

November 12, 2020

1st I am comparing my by Brown Madza scale of 1 to 5. You get a 3, it is taking 3 days for repairs to my car. More

by victoryge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Giesswein, Paul Bauer, Dave Hilbert
Nov 13, 2020 -

Yark Toyota responded

Customer satisfaction is our #1 priority and always strive for an exceptional experience. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

November 11, 2020

Took my 2006 Toyota Sequoia for an airbag recall everybody from the first lady I spoke to to set up the appointment all the way to Nick who help me at the service center was absolutely fantastic bet More

by TIM.THORUT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein, Laurie Seifert
Nov 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

Jim did a great job of getting my truck in last minute for an inspection prior to a long drive. He was thorough, honest, and expeditious with his communications. More

by GBHEADLEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Raber
Nov 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

Nick was great. He was friendly and knowledgeable; and, got things moving. Service was fast and efficient. A great experience. My first time using this service Dept. More

by CHEETERAH2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Nov 12, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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