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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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June 06, 2020

Great service as always I have been to Yark Subaru twice in the past two months. Once for a recall and the most recent visit for routine service and brake pad replaceme More

by GRSTAMOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jun 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 05, 2020

In for a recall service and the dealership and it’s employees were very courteous, professional and quick. the only drawback was they were out a part I needed in the parts Dept. More

by MEM
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 04, 2020

Very clean and professional. They took notice of past maintenance and made sure I wasn’t charged for or had anything that wasn’t necessary. More

by LADAMSKI12
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens( I think- last booth in service drop off- East side)
Jun 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 02, 2020

Service good, quote hard to get I wanted to get a quote to install mud flaps on my 2020 Forester. Took me 3 phone calls and finally contacting my sales lady to get the quote. The act More

by NSMITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia Knicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

May 31, 2020

Always an excellent experience at Yark Subaru. I feel respected as a customer and will continue to purchase my vehicles there . The service department is very easy to work with. They are organized, punct More

by SUSANMW1960
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield, Abby Miller
May 25, 2020

Steve and the team were very accommodating. They listened to my concerns and made me feel like I was their only customer. They made sure I was informed of all that was going on and when my car was taking so More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Larry Large
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
May 25, 2020

I had my Legacy serviced at both the Subaru store and the Yark Collision Center. The people at both places (Dustin, Steve, Tyler, Ross) were fantastic. I definitely will continue to come because of their at More

by MARTMODROW
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin, Steve Shenefield
May 25, 2020

Excellent customer service From the moment that I arrived until I left, I was kept informed of the process and progress and the problem was corrected. I was particularly impres More

by AMLANCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
May 23, 2020

Service time was good. Got a loaner, I had a recall. Noticed after the fact my lug nuts were scratched pretty bad and it’s annoying More

by ANDNOB
Recommend Dealer
No
Employees Worked With
Stephen Calevro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Yark Subaru responded

We would like to apologize for your experience with our dealership. Customer satisfaction is always a #1 priority for us and regret that was not demonstrated to you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management to ensure this type of experience does not happen again in the future.

May 22, 2020

Wonderful experience from arrival on! Great helpful and considerate staff! Very thoughtful about protecting the car and arranging a loaner at no cost to me. More

by RRENTNER
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
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