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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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June 28, 2020

Very friendly and service was very quick. Every thing was explained. And I was very satisfied. I was told that hat I needed a air filter, and I told Tyler I would have to schedule later More

by KHUNTER1956.KH
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

The technicians diagnosed the problem and fixed within an hour. Completed check of systems and rotated tires. I feel very safe in my Subaru Impreza. More

by THERESAM223
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

I will never buy a car or use a Yark service department again. I specifically stated the problem. They not only did not find 5ye problem I knew was there, the alternator, they charged me for other things More

by Jay.
Recommend Dealer
No
Employees Worked With
Dustin Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain Barton
Jun 29, 2020 -

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager has tried returning your call would love the chance to speak more to you about this. If you haven't already, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.

June 27, 2020

Our high mileage vehicle was in for routine maintenance and it was discovered that it needed major engine service. The service advisor gave us options and we decided to proceed. He was very accommodating i More

by GSCOUSINO
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician-don’t know name
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Service was good, car was finished quickly. Car wasn't washed like I was told it would be. Attendant was friendly and thorough at drop off. Invoice was explained when I picked the car up. More

by JRMO912
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We will be sure to share your feedback with the appropriate team members. We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Quiet, clean and professional. Salesmanship was super and turned a family of Honda owners into Subaru fans! Maintenance team was a bunch of professionals too! More

by KREBSFAM89
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Service department was great! They got the work done quick and on time. I will definitely bring my Ascent back to them if anything needs to be done. More

by jdubhakk
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

The service department always does a great job! They got my oil change done quickly and took my car through the car wash. Great customer service! More

by mhentges11
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Service was great. Write up was quick. Thanks for taking care of my daughters Impreza. Will definitely come back for future service needs. Thank you again! More

by VANESSAVARGAS
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Spears, Brett Ritchie
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Tyler was professional and courteous while checking in my car . He was Knowledgeable with the service appointment I had scheduled for a recall on the tar coil . He Informed me of an additional recall check More

by WG.MATLACK
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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