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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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June 29, 2020

The service was fast the staff are courteous. They weren't crowded and it was possible to maintain social distancing in the waiting area. Happy with overall experience. More

by SEN.RUDRA
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

I have always enjoyed this dealership’s service department. It is usually prompt and courteous. Very clean. The service is always explained to me very clearly. More

by DJONESUT
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Service department is always very helpful. I’m always satisfied when I leave after any service Brice. The only issue I have the difficulty to change the clock time in the spring and fall. This is not t More

by MPSCROGGS
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Steve and his excellent service team have been fantastic since my first time coming to their location. They are always friendly and knowledgeable. I’ve had a few unexpected car issues and they always take c More

by KTaylor
Recommend Dealer
Yes
Employees Worked With
Larry Large
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

We scheduled this service in response to a recall notification. I drove into the service department a few minutes before the scheduled time and dropped off the keys. Forty five minutes later I left More

by SSHULTZ1
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

Very good, Timely, as described. I do wish I was informed of seat movement so I would have cleaned stuff off seat . And I would have moved car seat. Otherwise everything was very good. I arrived at 11:30 an More

by RENORA
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

Greeted right away, friendly staff, service time was less than i thought it would be, and upon check in asked if I wanted car washed. More

by CKLINGSHIRN
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

Very efficient. Followed social distancing guidelines. Everyone wore a mask. Car was disinfected. Quick and complete service. Staff was very professional and polite. Would recommend this service dept. More

by DKRNLV
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

June 28, 2020

Had a airbag recall replaced. Car trim was not put back together properly and a screw left on the floor belonged in the dash. Made 2nd trip to Subaru dealer . not happy. Didn't offer price brake on a brake More

by Maenlec19
Recommend Dealer
No
Employees Worked With
Stephen Calevro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Yark Subaru responded

We apologize for your experience and that it has led to your negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. After speaking to our service manager, we advised you to stop back in for the trim piece and it was fixed right away. Again, we apologize and we hope that you will allow us another opportunity to serve you in the future and win your trust back in our company.

June 28, 2020

6,000 mile service appointment I made an appointment for 6,000 mile,service .It was started on time and I was amazed at all the covid 19 precautions that we're taken from the time I More

by VROOMAN428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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