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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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July 03, 2020

There was an issue scheduling online however by phone very courteous easy to make the appointment for service on my outback. Once there everyone was helpful and cautious and dealing with COVID-19 and how More

by WRENWAND
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

July 02, 2020

Yark Subaru's service was exceptional. The routine oil/filter/tire rotation was done quickly. Bad Rear wheel bearing was diagnosed and a loaner was provided. Service completed quickly in a matter of More

by JDKRAMER21
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 02, 2020

Very helpful staff. Air conditioner part had to be ordered and a loaner car was provided. The problem was taken care of and the car returned clean and disinfected. More

by SSTOFAN
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 01, 2020

Excellent service - Always the best too These folks know how to take care of a customer and consistently do - from visit to visit. Why would anyone anywhere else? They know their stuff to More

by Paul V, Brighton, MI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Boehm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Penn
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 01, 2020

The service was high quality as usual. I especially appreciated the extra precautions taken with sanitation and social distancing. The paperwork was explained well and concerns were brought to my atten More

by PAULAAHAAS
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 01, 2020

Service was fast efficient and friendly. Car was disinfected before and after. Car was washed. My service contact was explained. Service rep was helpful, his name was Steve, I think Shenenfield. More

by EJACOBY0
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Yark does a great job in servicing your vehicle. However, I always seem to have some big repairs on our Forester when we bring it in. We did buy it used, but the previous owner also took it to Yark. More

by Tkozlo180
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Guided me toward multiple cost savings. Completed my service in a timely and professional manner. Also gave back my vehicle and a clean condition. And was helpful in scheduling additional work needed fo More

by JLEUTZ
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

The Yark service team is wonderful to work with. Tyler and his colleagues are true pros, and really know their stuff. I trust them completely to keep my vehicle in great shape. Thanks, everyone! More

by TLVERN22
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jun 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

For the third time I took my car in for service and something else went immediately wrong in the same area of where they worked. Coincidence? I doubt it. Air conditioning ( under warranty), rear brakes More

by cyber.gib
Recommend Dealer
No
Employees Worked With
Steve Shenefield
Jun 30, 2020 -

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After speaking with our service manager, he noted that you came in 3 months after a coil spring recall with a noise when going over bumps. We diagnosed your vehicle and gave an estimate of repair costs. Again, we apologize that you feel your experience was less than satisfactory and hope that your concerns have been addressed.

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