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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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July 08, 2020

Service was promptly scheduled, quickly performed. I really appreciated the attention to safety during this time of COVID-19. The team was very thorough and helpful. More

by JMREMLEY
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 08, 2020

I got everything taken care of fast and friendly. Got in early with no issues. Nice communication of what was needed to be done. Great job guys More

by Rick
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 07, 2020

The staff I encountered were very friendly and effective. They responded to my request in a fast manner. The service guy took care of things very professionally. More

by OLIVEWU555
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
Jul 08, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 07, 2020

Always treated with professional knowledge and courtesy. Service team Tyler was terrific on my last visit. And Dustin been helpful for years. Been going to Yark Subaru for 20 yrs. More

by Rsw
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

July 06, 2020

Service check in was quick & easy. My car was service in timely fashion. However, I have an Ethos service plan which continues to not show up when I picked up my car. I was told on a previous service appoin More

by FRUTH0
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 08, 2020 -

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager has tried reaching out to you and would love the chance to speak more to you about this. If you haven't already, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.

July 05, 2020

Terrific! I took my car in for routine maintenance and as usual, was greeted with a smile. I went to wait in the clean waiting area and in less than an hour my More

by GRANDMANONI41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Boehm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

July 04, 2020

Service was succinct and as expected. I appreciated being updated during the process. I was a bit surprised that I had to make an appointment more than 10 days out just to get an oil change. More

by SCHETZMAN
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 03, 2020

Service was great. The people where great. I got just what I needed and was told about things that will need attention down the road. More

by WINK61
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 03, 2020

Got me in for routine service without an appointment when they were very busy. Helped me with some vehicle operating system questions with the vehicle More

by DETDAVE
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 03, 2020

Awesome service center! Felt totally safe going there for a recall during this time. Highly recommend the service center! Oil change in a couple of months. More

by JGDU24
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Yark Subaru responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

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