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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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July 15, 2020

I’ve been a customer of Yark Subaru for 20 years or so. I take a lot of road trips and I trust their service department to keep my Outback in excellent running order. Since my husband died four years ago More

by Anita Herman
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 17, 2020 -

Yark Subaru responded

Thank you for your review and recommending our dealership! We appreciate your continued business and look forward to serving you again in the future!

July 14, 2020

They marked that rear brakes had plenty of pad when they actually had to be replaced. Their own inspection from 8 months earlier was marked yellow (wear) and then magically changed to green on their next in More

by Unhappy
Recommend Dealer
No
Employees Worked With
Not sure
Jul 14, 2020 -

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager would love the chance to speak more to you about this, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.

July 10, 2020

Always on top of their game. Prepared for Covid and concerned about customer and staff safety. Friendly staff. No pressure visits and no surprise costs. More

by ROBERT.ERIC.WORSTELL
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 10, 2020

Everyone was great!! They got me in right away and fixed it quickly. They gave me a loaner too so i wouldn't b without a car. Everyone is so helpful and they didn't force anything that I didn't need fixed r More

by NJSMITH9896
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie , Steve Shenefield
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 10, 2020

Great service writers, who are easy to talk to. Takes a while to get scheduled (two weeks), but the work is quality. I've never been a fan a dealership service departments, but they've changed my mind. More

by NZ1701D
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 09, 2020

Made an appointment convenient for me. Provided a car for me to use. My service was done a lot quicker than estimated. Check in and out we're fast and efficient. More

by MANNC412
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 09, 2020

Got me in and out quickly with great service and communication. So nice to have my car sanitized before and after the service plus the great free car wash. More

by BJFARNSWORTH
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 09, 2020

I truly trust the representatives in the service department they are very professional and they strived to make sure my car was fixed properly. Yark service department is one of the best I have taki More

by CSMITH211
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield, Kody Robinson
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

July 09, 2020

Professional service with a smile. Thorough. Punctual. Took the time that was estimated to do the job. Used appropriate COVID safety practices. Have good, honest advice. More

by Alevin125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 13, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 08, 2020

Really nice that both Steve's worked with us on the pricing of the repair. Runs like a champ now. It was an unexpected repair after a major repair in Feb. More

by Jim Shaw
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield
Jul 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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