Yark Subaru - Service Center

Quick service, and everyone was wearing a mask in the waiting area. Thanks for keeping yourselves and customers safe. Team was very helpful with service. waiting area. Thanks for keeping yourselves and customers safe. Team was very helpful with service. More

They are always accommodating and great at taking care of me in a timely fashion even when I show up with out an appointment. Thank you for that! me in a timely fashion even when I show up with out an appointment. Thank you for that! More

I’m always very happy with the service department. Dustin and Tyler do a great job every time I bring my outback in. Thanks guys! 😀 Dustin and Tyler do a great job every time I bring my outback in. Thanks guys! 😀 More

Yard did a fantastic job on keeping a customer happy. They ran into an issue during recall work and were quick to get me a loaner car while parts arrived. They ran into an issue during recall work and were quick to get me a loaner car while parts arrived. More

The service for our Legacy was performed promptly with communication about next steps for service. I appreciate the professionalism of the service department at Yark Subaru. communication about next steps for service. I appreciate the professionalism of the service department at Yark Subaru. More

I was very happy with the service I received from the associates I dealt with. They asked if I wanted a car wash, I happily agreed. My white car was still dirty in spots. associates I dealt with. They asked if I wanted a car wash, I happily agreed. My white car was still dirty in spots. More

My 2011 Outback has had excellent service, including at Yark since we moved back to Ohio in 2014. I have had service issues in which I expected expensive repairs but Yark service had found cost effective s Yark since we moved back to Ohio in 2014. I have had service issues in which I expected expensive repairs but Yark service had found cost effective solutions. I have learned to trust their diagnoses and recommendations. I really appreciate the straight talk. More

Great. Everything was taken care of as expected. Tyler is a great person to work with. He makes the process as easy as is possible. a great person to work with. He makes the process as easy as is possible. More

The address listed On the internet was wrong. My iPhone couldn’t find it. My mom who was meeting me there Couldn’t find the place. Had to call for directions it took several minutes until I called sales to couldn’t find it. My mom who was meeting me there Couldn’t find the place. Had to call for directions it took several minutes until I called sales to speak to an actual person. Once I got directions, the building is still very difficult to actually pull into. When I finally pulled in, obviously frustrated, I was greeted by Steve, who was cold and rude after I told him I was basically lost and couldn’t find the place He had no sympathy for me at all and was more concerned about sanitizing my car with that spray looking thing and me putting on my mask which I was getting to. He did pull up a map on the computer for me to view so I could explain directions to my mom who was still lost so 1 point there Steve. After that I was just put off. Had to return within an hour which was pretty fast, but then I got the news I needed to return another date for the part. I DO NOT want to drive to this place again. The anxiety it caused me the first time was enough. My husband said he will go back with me he can. More

Yark Subaru does great work, they have been able to fix all of the issues I’ve had with my car the past few years. However, they are a little expensive. all of the issues I’ve had with my car the past few years. However, they are a little expensive. More