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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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August 19, 2020

I asked to check on a connector. Thought it would be warranted. Well it wasn't covered and so I declined so I can fix it myself. To my surprise they waved the diagnostic charge. Thanks Yark. Definitel More

by slowcalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

August 19, 2020

They do an excellent job of communicating with me every time my car is ready to be serviced. When working on my vehicle they are professional, polite, and friendly! They always make sure I know and underst More

by KDGTB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 19, 2020

I made an appt for an oil change and xx for a leak. Checked for a leak didn't change oil. Had a communication gap that the reason for the appt was to change the oil. More

by JUDD7925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Yark Subaru responded

Thank you for your review and bringing this matter to our attention allowing us to look into this further. You brought your vehicle in for an oil leak check. The technician checked the vehicle for oil leaks; there were none. The technician also noted that the vehicle was 5k miles past due for an oil change; you declined the oil change. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

August 18, 2020

I always receive fantastic, high quality service that is also consistent regardless of who I’m working with. I feel good about their safety protocols for covid, and I appreciate the beautiful facility. More

by AKAHLGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 18, 2020

Very good experience with Dustin in the service department. I bring my care to Yark primarily because Dustin is on staff, he is great to work with. More

by MD1210
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

New appointment process is easy to navigate. Highly recommend Yark to friends and family members. will schedule next appointment on line. Customer lounge clean and neat. More

by BEVASIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Aug 17, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

The service staff was very friendly and efficient. The wait was not too long as I chose to wait while my car was serviced. Highly recommend. More

by CAROLYNCUPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Always polite, clean waiting area, easy to get a timely appointment. Service department personnel provide thorough explanations.No pressure.Offered and washed car at end of service. More

by MELVINSGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Hello. I needed to have a new radio put in my vehicle so the dealership contacted me when it was ready. They scheduled me on a Saturday which I had requested and they provided a loaner car which was very ni More

by LS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shenefield
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Issue seems to be fixed now after the second time we brought it in. We love the service that we receive @ Yark and will continue to purchase cars through this dealership. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Myler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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