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Yark Subaru - Service Center

Toledo, OH

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394 Reviews

394 Reviews of Yark Subaru - Service Center

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October 03, 2020

Another service representative (Tyler) jumped in to take care of me immediately while my designated rep. (Dustin) was finishing up with another customer. Both were very attentive and truly listened to me e More

by DAVEVARWIG
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 03, 2020

As always, the service and people were terrific. I do have an issue with the policy of only accepting rating scores of 5 on reviews. Whether this is a Yark policy or from the Subaru corporate office, I More

by ELIZABETHSANEHOLTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your feedback with us!

October 01, 2020

was very happy with service friendly atmosphere comfortable place to wait while my car was being serviced the people are excellent overall a great place More

by RDW126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

Excellent Service provided by everyone at Yark Subaru. I would not go anywhere else to purchase an auto or have my auto serviced! Thanks for making even repairs great! More

by michellewyski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Masquelier
Oct 09, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

I have always had a good relationship with this dealership. They have always been courteous and friendly. However, the last time I was there I was charged nearly 500 dollars for work they said need More

by SHARONADECANT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Yark Subaru responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. We hope that after speaking with our service manager, all your questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.

September 30, 2020

It would have been a 5-star but literally when I got home I had an email that had a coupon that would have saved me $25. More

by MSTENDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Yark Subaru responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

I purchased a hitch from Yark that they installed and the trim work was not right so they ordered a new fascia and trim and did that part again thanks to the Service Manager following up on a less than great More

by MFAHLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

It was required service by time service plan, not any sort of malfunction, but all went very well and quickly. Everyone was very helpful and polite. Great Job! More

by JOHN.JACK.TOWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Calevro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield, Larry Masquelier
Oct 01, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

Yark has been really good to work with from the purchase all the way through to regular maintenance. The dealership and service department are clean and the staff is friendly. More

by FUTURELUMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shenefield, Larry Masquelier
Sep 29, 2020 -

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

Was able to fix my Forester using part I had already purchased. Right in, had extra accessories I needed in stock, and out again before I knew it. More

by 2SFOX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Masquelier
Sep 30, 2020 -

Yark Subaru responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

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