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Yark Ford

Toledo, OH

4.8
1,109 Reviews
Yark Ford has been a proud member of the Yark Automotive Group since 2021, and we're excited to bring a phenomenal automotive experience to the Ford enthusiasts of our community. Competence, integrity, respect, convenience, leadership, and enthusiasm are at the heart of our dealership, and we're eager to help you take full advantage of the exceptional customer service experience that we've worked so hard to create here at Yark Ford. If you're ready to dive into your next Ford adventure, you can count on us to lend a hand.
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5555 Central Ave

Toledo, OH

43615

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Showing 1,109 reviews

January 03, 2023

I came in for an oil change and to have my headlights checked. They were not working. Service told me they checked them and they were fine even though they were not.coming on at all. Not only did they More

by namuehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Compton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Yark Ford responded

We apologize for your experience and that it has led you to leave us a negative review. We have forwarded your concerns for more information and found that we did an entire light check on your vehicle and all lights were operational at the time of your service. Customer satisfaction is our top priority, please feel free to contact us to speak more about your experience.

Jan 07, 2023 -

namuehling responded

All lights were not operational. Both headlight lamps were burned out. What you are suggesting is that the bulbs burned out, magically worked when your service department checked them, and then quit again when I had a different service department look at them. This is a nonsense response that shows that you want to completely avoid responsibility for ignoring a safety concern both at the original service when I was lied to about the lights being checked, and when I tried to again schedule service after realizing I had been lied to and was driving without headlights. You ignored a safety concern. My reliance on your honesty was dangerous. In addition, you never reached out at all when I brought this up. I contacted the dealership multiple times via messaging and was never contacted by service. This post is all I have received. Terrible service with dangerous results and no follow-up. Customer satisfaction is obviously not your top concern or you would have followed-up.

December 15, 2022

Yark Ford and Aaron were able to put up with my frustration on waiting for my F150 King Ranch. We had to wait almost eight months. More

by HOWARD_485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Yark Ford responded

Thank you for your review! We appreciate your business and hope that you are enjoying your new vehicle!

October 28, 2022

Simple and fast process with a very lnowledgeable salesman! Great experience! Would do business here again More

by Mburk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Dennie
Nov 25, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 13, 2022

Always an amazing experience and very easy to work with. Definitely feel that they strive to make sure the customer gets exactly what they want! More

by ryandjohnston2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2022

Everyone there were Very nice and helpful. Would purchase there again in a heartbeat !! Very professional !! More

by Rob.musselman55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kunisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Dennie
Oct 07, 2022 -

Yark Ford responded

That's great to hear! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 08, 2022

Aaron was always available to help and answer any questions. The Yark team was efficient and professional. More

by Gmarch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Yark Ford responded

Thank you for taking the time to share your experience with us! We appreciate your business and look forward to serving you again in the future!

September 06, 2022

Aaron knocked out of the park with this one. Everybody at Yark was awesome. One of the easiest car buying experiences I’ve ever had. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King
Sep 07, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us, Joe! We appreciate your business and look forward to serving you again in the future!

September 06, 2022

Aaron was very helpful & knowledgeable and made the transaction very easy.. Love the car! Would definitely go back & work with them. More

by Lgross
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Yark Ford responded

Thank you for your review and for sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 01, 2022

Aaron was great to work with was super helpful answered all my questions and made the process very easy and efficient he goes the extra mile to take care of his customers More

by homerjhires@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Yark Ford responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 25, 2022

The service department give very poor service. They had me bring my vehicle in 3 times. The vehicle was never serviced the 1st 2 times. Waiting to see what they are going to do the 3rd visit. My v More

by zandersmom1329
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kailey Herzig
May 09, 2022 -

Yark Ford responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and hope that after speaking with our General Manager, all of your concerns have been addressed at this time. Please know it is never our intention to have any of our customers feel less than satisfied while dealing with our dealership.

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