Yark Ford

Usually when i arrive for service. I an greeted by Mr Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and s Ostas.He's always been positive and up beat. Willing to go all the way to assure my satisfaction. No matter what. And he usually shakes my hand and says thank you for your business! That hand shake is always firm the way a man should always shake another persons hand.Recently i was hit with a $1,30.00 repair bill. Over a modjule that was not covered because of being out of warrenty. He could see i was very upset. He deducted the$30.00 shop charge. And gave me a free oil change and tire rotation on my next visit. Mr Ostas truley cares about his customers at Kistler Ford. My name is John Pernia I own a 2003 SVT 10 th anniversary Ford Mustang Cobra. And a 2011 Mercury Grand Marquis. And a 1991 Mercury Grand marquis. So far i am a Kistler Ford customer for life. More

Tom has always accommodate me. He always remembers my name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He mak name. He always is in the best of moods. He always explains what they are going to do, why, & then what they did and how much it will cost. He makes taking the truck in for service more enjoyable! Ben Remer More

Everyone was very friendly; the service was very timely and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 fre and well performed; the car was washed and clean when done; overall experience was excellent and best part was free because this was one of our 3 free services when purchasing a new car! More

Tom has been my go to guy at Kistler since I purchased my E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests E-150 Van used in 2006. He always does a thorough review of my maintenance and scheduled maintenance, recommend immidiate requirements and suggests planned work. He keeps a record and when I drop my van off he will tell me what I should also include. He does his utmost to keep me out of trouble. What is important most to me is good records since I don't. I don't want to break down on the road or have sudden issues. Yes there have been times when I have had to tow my van into the shop, but again it is a 2002 I intend to keep going as long as possible. I always go to Tom and he is straight forward and honest with me on needs and tells me like it is. Thanks Tom. Arnold Page More

They always provide quality workmanship that I can trust completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. completely. Kistler Ford is close to my home, and it is convenient to drop by even for a simple question about my car, its drivability or safety. And thanks to all the people in the service department that make it such a nice place to visit. More

I would definitely buy another vehicle from kistler ford again. my salesman nick was very friendly and straightforward, I would recommend my friends or family to him. and bill the ford tech expert, was grea again. my salesman nick was very friendly and straightforward, I would recommend my friends or family to him. and bill the ford tech expert, was great as well. He took his time explaining the sync system and helping me set up my phone, etc. they did not try to sell me on things I didn't want, and did not play any games with me like some dealerships I've experienced. More

Tom has always given us great service. Hes concerned about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. about us and our vehicle. He wants us to be safe and is always upfront about what were dealing with. More

tom help me a lot i would tell my frends to to him wend they need help with ther cars and i would go to kisler for work they need help with ther cars and i would go to kisler for work More

Lori and Bill were very helpful in the delivery of the vehicle. Answering questions about how the sync system worked and help connect to phone and hardware. They were knowledgeable and professional in t vehicle. Answering questions about how the sync system worked and help connect to phone and hardware. They were knowledgeable and professional in their interface with me. More

Salesman was very helpful knowledgeable and curtious. Everyone involved treated me fair and in a respectable manner .Finiancing went smoothly and I left with the new car the same day. Follow up also wer Everyone involved treated me fair and in a respectable manner .Finiancing went smoothly and I left with the new car the same day. Follow up also were good. More