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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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January 13, 2023

Work was done pretty quickly, and ended up being slightly less than expected. They explained everything very well. More

by Kingrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin O'Connell
Jan 20, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 12, 2023

Took my vehicle that I I bout from them and spent 5000,to get it fixed and it still has problems that are the same as when I brought it in, horrible job still isn't fixed!!! More

by gerald.mcneal71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin O'Connell
Jan 12, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us and hope that after speaking your advisor that all issues and concerns have been addressed at this time. We understand that your vehicle is at our service department now and look forward to working towards a resolution. We appreciate you giving us the chance to resolve your issue. We hope that you will be able to update your review accordingly regarding your most recent service. If there is anything more we can do to serve you, please let us know!

January 12, 2023

Service advisor was Collin O ' Connell. Best ever. 10 STARS.Wii return to Yark again More

by Mrmvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin O'Connell
Jan 20, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

January 07, 2023

I was updated and kept in the loop at all times by the service manager for this extensive repair/recall. More

by jjrmd1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for the kind five-star review! We're glad our team could help you stay updated during the service experience! - Yark Chrysler Dodge Jeep Ram FIAT

January 06, 2023

I was extremely satisfied with my experience. A.J. addressed all of my concerns & questions.. A.J. along with the team did a thorough car check & even went above & beyond by making it a point t More

by dianeashland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J. & team
Jan 09, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We're happy to hear A.J. and the team took great care of you & your vehicle and we'll be sure to share this wonderful feedback with them. Thanks for choosing Yark Chrysler Dodge Jeep Ram FIAT and please don't hesitate to reach out if we can be of service again in the future!

October 15, 2022

fast friendly service,very fair pricing for service work performed,kept us informed at all times during process,would definitely be back. staff member Tyrone McCluney was especially helpfull. More

by thursto 02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone McCluney
Oct 17, 2022 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for the kind review! We're happy to hear Tyrone & the team took great care of you during your visit and we look forward to seeing you again next time here at Yark Chrysler Dodge Jeep Ram FIAT!

October 12, 2022

Yark is a great auto company especially because of Mr. Chris who helped me with my Jeep keys this morning. More

by mahboub.hashem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leonhardt
Oct 13, 2022 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We appreciate you leaving Chris and the team your great review! We hope to see you again next time you need anything! Thank you! - Yark Chrysler Dodge Jeep Ram FIAT

October 10, 2022

Caleb was very helpful. Came in for a oil change and also asked him about new tires. Gave us some good information. More

by PJHOMER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Salyer
Oct 11, 2022 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing! We're grateful that Caleb provided you with an excellent visit! We look forward to seeing you next time at Yark Chrysler Dodge Jeep Ram FIAT!

October 07, 2022

I needed an oil change which was done by Yark. All was well. I had other issues such as my tire alert went off and that was checked out also and adjusted. I also had a minor bump into my car More

by judy_tth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin O'Connell
Oct 10, 2022 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience, Judy! We're happy to hear Collin & the team took great care of you during your visit and we hope we can be of service again in the future. Take care! - Yark Chrysler Dodge Jeep Ram FIAT

September 21, 2022

Took the car in to get an oil change, and now have an oil leak from a loose oil filter. Took it back in to have it fixed and we got the car back and it still leaks and now has two new scratches in the perfec More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember , Corey Morris
Sep 26, 2022 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management. Your vehicle did have a leak after an oil change in March. Brought vehicle back in August with oil leak and technician performed an oil change. Your vehicle came back now with an oil temp sensor leak unrelated to any service performed. The part is covered under warranty. Our manager will be going to the body shop with you to schedule an appointment with them for the scratches on your vehicle. Your patronage is important to us and hope that you are satisfied with the outcome and can update your review accordingly.

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