Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Great visit for regular maintenance Great experience from beginning to end. Scheduled online and received a phone call reminder the day before. Was greeted and helped by Zach Stokes, who Great experience from beginning to end. Scheduled online and received a phone call reminder the day before. Was greeted and helped by Zach Stokes, who kept me updated on the service status. Sue, who checked me out, was awesome! She answered my warranty questions and was fun to chat with at check out. Thank you Yark Service for another pleasant service visit! More

One to two month wait for car repairs Repair appointments always weeks out . I made current appointment a month ago. Today dealer changed appointment adding another 3 weeks out. Almost two Repair appointments always weeks out . I made current appointment a month ago. Today dealer changed appointment adding another 3 weeks out. Almost two months wait. More

felt unimportant I scheduled service a week in advance for my 2017 ram rebel to get an oil change tire rotation and to have the air ride looked at as it is throwing a I scheduled service a week in advance for my 2017 ram rebel to get an oil change tire rotation and to have the air ride looked at as it is throwing a code and the trans feels like it is slipping when cold i drop it off on Wednesday on Friday i pick my truck up so i have transportation over the week end on Monday i call at eight in the morning and leave a message with service scheduling voice mail at ten i call and leave a second message at noon i call and asked to speak with the service manager and get his voice mail leaving a third message at about two thirty i call once more and asked if i could speak to the general manager and once again i get a voice mail box leaving yet another message and as of eleven o clock the following day i have not heard from anyone at the dealership to let me know when some one might have time to look into my problems and do a simple service More

Factory Recall Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call t Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call to make an appointment once the parts came in. A few days later, got the call to come in on September 1 at 8am. Got there early and watched Angela go through diagnostics on the car, then was led to the waiting room. 40 minutes later, I am informed that nobody ever ordered the parts and that they will have to be ordered. Asked Angela if I could speak with a manager and she said that the manager will tell me the same thing. Still no resolution, other than being asked by email to provide a review. Well, here it is. You have earned it. More

Wonderful service I have taken my car to the service center before and I always have good service this time my service was exception Joe took care of me from beg I have taken my car to the service center before and I always have good service this time my service was exception Joe took care of me from beginning to end answered all my questions and always came to see me when I came in to see that I was taken care off and gave me information that should have been given the first time I took my ca in for service I will always recommend Joe Cannon he is exceptional More

Above and Beyond I have several vehicles I've brought to the service center and can't say enough good things to describe my customer experience. Having worked with dif I have several vehicles I've brought to the service center and can't say enough good things to describe my customer experience. Having worked with different service writers, I can say all have ensured that I had a great and professional service experience. More

Repair yips a trip to a car dealer for a repair is always a stressful trip. The last two trips have been resolved quickly and well (for me). I always left with a trip to a car dealer for a repair is always a stressful trip. The last two trips have been resolved quickly and well (for me). I always left with a good feeling. BTW - I never give a 5/5 in a survey. More

Always a positive experience! Yark has a great service deparment! Joe Cannon helped me a few times in recent months and went above and beyond expectations. He always treated me wi Yark has a great service deparment! Joe Cannon helped me a few times in recent months and went above and beyond expectations. He always treated me with respect and helped to resolve some problems stemming from another Chrysler dealerships poor customer service. I highly recommend Yark Chrysler and Joe C. to anyone in need of service. More