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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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June 24, 2020

Great service We had great service at Yark, they kept us Informed all through the service period while we waited a short time for parts. We had new rental car and t More

by PLEOP5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jun 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 22, 2020

Drove my vehicle in and when I came to pick it up it was running rough terrible they made my truck inoperable I shouldn't have brought it to you More

by philj1938
Recommend Dealer
No
Employees Worked With
Zack Stokes
Jun 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated at your most recent visit. We would love the chance to speak more to you about this but unfortunately, we are unable to find anything under this name. When you have a moment we would appreciate any additional information you can provide to investigate this further. Please forward this information to customersupport@yarkauto.com. Thank you again for bringing this to our attention and we look forward to hearing from you.

June 19, 2020

I love the service department. Always friendly and get you in and out quickly. Relaxing waiting room and an honest evaluation of anything needed for your vehicle after inspection. More

by mrjazy
Recommend Dealer
Yes
Employees Worked With
Jude Rozanski
Jun 22, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 19, 2020

Everyone from sales to service has been over the top helpful and I appreciate it very much! I would recommend someone to go to Yark to purchase a vehicle? More

by DAVISHARR3219
Recommend Dealer
Yes
Employees Worked With
Sue Emery, David Angel, Ramon Perez, Chase Atkin
Jun 22, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 18, 2020

2019 Compass and 2019 Renegade first service appointments. Clean. Got right in. Took about an hour for both. Things seem to be operating as they should. People were pleasant enough. Things appear to be working More

by wvernier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gough
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 18, 2020

My son took his gladiator in for service. Told me that all went well and his truck is in great condition They rotated tires and they are doing good too !!! More

by BIGBILLYHCKW
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 18, 2020

Always reliable to service repairs in a timely and acceptable manner. The service area is always filled with several individuals to help. I appreciate how respectful staff is to each other and it show More

by haeleyweiss
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Stokes, Wayne Haley
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 17, 2020

The visit was great they had me in and out with in a hour. I was very pleased with the service. I will recommend this to my family and friends. More

by SIMON.M.CORTEZ
Recommend Dealer
Yes
Employees Worked With
Ernie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 17, 2020

The staff is super curtious, super professional, and super knowledgeable. And Frank Gough is the best! He does exactly what he says he's doing to do. More

by BLIZZ1170.LP
Recommend Dealer
Yes
Employees Worked With
Frank Gough
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 17, 2020

Quick oil change has been removed! Quick has been replaced with appointment only! Quick means nothing. The quick signs need to be removed. By by More

by WJRAU17
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Jun 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and that it has led to you rating us 3 stars. Customer satisfaction is always a #1 priority for us and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have forwarded your review to proper management. Effective in January, we started only taking pre-scheduled appointments or utilizing our Yark CJDR Net Check-In app in order to better serve our customers and to cut down on the overflow of vehicles needing oil changes. Again, please accept our sincere apology and we hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

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