Back

Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Sort by
June 30, 2020

Reliable service--poor design of survey please read comment Appt was on time. Staff friendly and paid attention to my needs.yayayayayayayayaya. Fire the moron who designed this survey. I hope that met the 25 More

by rcousino48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Jul 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 30, 2020

oil change tire rotation Did a great job, was in and out in a reasonable time. Very professional staff. Comfortable waiting room. Staff went over what was done and did a thoro More

by LBISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Jul 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Still getting same ticking noise coming from engine on passenger side after getting manifold replaced for that issue. after engine set and get cold. I get a ticking noise coming from engine More

by wilrob46
Recommend Dealer
No
Employees Worked With
Brandon Bowling
Jun 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience with our service department and any inconvenience or frustration it may have caused you. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Your advisor will be reaching out to you to speak with you further about your experience. Again, we truly apologize for your experience and look forward to working towards a resolution.

June 27, 2020

The staff is very courteous kind and quick! Brandon was great to work with and we felt like we received a great deal on my new lease. More

by MRSCICERELLA
Recommend Dealer
Yes
Employees Worked With
Brandon Osborn, Anthony Okdie
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

I was very pleased wi th the service and explanation I recei I have always been happy with the my contact with Anthony Clark. I will be getting ahold of Anthony soon to discuss a warrenty for our Chrysler 300 More

by dapitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Good service. They did say they need to sterilize the car before the gave it to me, I watched the guy walk out and grab car without cleaning it and give me the keys... More

by JAREDRADABAUGH
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Chase in the services department was ver professional and ve Chase was very professional, helpful and explained everything that was going on with my Jeep. He helped me with a loaner and explained clearly on wha More

by EYARNELL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

I had my 2018 Wrangler in for recall work with an appointment on a Tuesday at 9 am and the service tech didn’t even touch it until Wednesday afternoon. I didn’t get my Jeep back until Thursday. On to More

by nbaxter17
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. We understand that your advisor has reached out to you and explained the repair process, and also explained the recall that was completed. When scheduling an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible but other appointments and work load may interfere. Once again, please accept our sincere apology and we hope that you will allow us another opportunity to serve you in the future.

June 26, 2020

Great and fast, easy to deal with. This is all because of Gabe & Sue. Because of them I have NOT left and went else where. More

by BARB_B_MOM
Recommend Dealer
Yes
Employees Worked With
Gabe Heil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue/Gabe are the bomb!
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

June 26, 2020

They lost my car while they were working on it and had the nerve to call me and ask if I had picked it up. Incredibly bad. More

by ROCK_HOFFMAN
Recommend Dealer
No
Employees Worked With
Sue Emery, Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After speaking with our manager, we understand that the vehicle was at our collision center after service and also paid $350 for your rental fees as a courtesy. Again, we hope you can accept our sincere apology for any miscommunication that happened and hope that you will give us another opportunity to serve you and win your trust back in our company.

...
47
...