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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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June 27, 2020

The staff is very courteous kind and quick! Brandon was great to work with and we felt like we received a great deal on my new lease. More

by MRSCICERELLA
Recommend Dealer
Yes
Employees Worked With
Brandon Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Okdie
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

I was very pleased wi th the service and explanation I recei I have always been happy with the my contact with Anthony Clark. I will be getting ahold of Anthony soon to discuss a warrenty for our Chrysler 300 More

by dapitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Good service. They did say they need to sterilize the car before the gave it to me, I watched the guy walk out and grab car without cleaning it and give me the keys... More

by JAREDRADABAUGH
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Chase in the services department was ver professional and ve Chase was very professional, helpful and explained everything that was going on with my Jeep. He helped me with a loaner and explained clearly on wha More

by EYARNELL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

I had my 2018 Wrangler in for recall work with an appointment on a Tuesday at 9 am and the service tech didn’t even touch it until Wednesday afternoon. I didn’t get my Jeep back until Thursday. On to More

by nbaxter17
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. We understand that your advisor has reached out to you and explained the repair process, and also explained the recall that was completed. When scheduling an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. We do try to get to your vehicle as soon as possible but other appointments and work load may interfere. Once again, please accept our sincere apology and we hope that you will allow us another opportunity to serve you in the future.

June 26, 2020

Great and fast, easy to deal with. This is all because of Gabe & Sue. Because of them I have NOT left and went else where. More

by BARB_B_MOM
Recommend Dealer
Yes
Employees Worked With
Gabe Heil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue/Gabe are the bomb!
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

June 26, 2020

They lost my car while they were working on it and had the nerve to call me and ask if I had picked it up. Incredibly bad. More

by ROCK_HOFFMAN
Recommend Dealer
No
Employees Worked With
Sue Emery, Tim Wandtke
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. After speaking with our manager, we understand that the vehicle was at our collision center after service and also paid $350 for your rental fees as a courtesy. Again, we hope you can accept our sincere apology for any miscommunication that happened and hope that you will give us another opportunity to serve you and win your trust back in our company.

June 26, 2020

Easy and Safe I was nervous to bring my car in for service because of the COVID-19 pandemic. However, upon pulling up to the service center my nerves were calmed. More

by MARGARETCM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hoppe, Chase Atkin
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Zack Stokes in YARK service department is simply the BEST! He is a terrific communicator, and works hard to ensure we are happy with our service. More

by PAMELAGEIGER67
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
Jun 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Helpful The employees make contact with me in a timely manner. They have always been knowledgeable when I am trying to explain the reason for my visit. More

by smw42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Chase Atkin, Benjamin Shurts
Jun 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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