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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 12, 2020

took too long once the car was done it took almost 35min. for me to get my car. this ins;t the first time this has happened, The service department is terrible. More

by jgr98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Aug 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

August 11, 2020

Radio fix Service was fast and friendly, got in early in the morning had Jeep repaired and was on my way to get on with the day. More

by ELUJR1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Carlton Brown, Tim Wandtke
Aug 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 11, 2020

routine service oil change and inspection as part of the standard maintanence package. was in and out very quickly during this visit. great service as always thanks More

by bmonroe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley, Jude Rozanski
Aug 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 06, 2020

Not happy with the price they charged me for a oil change! I have never paid $85.00 for an oil change for my 2017 Chrysler Pacifica before, The man that checked my car in asked if I had an appointment. Which I More

by emmagoat98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember his name.
Aug 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and we have forwarded your review to proper management for more information. When you arrived there was one car in the shop, two others that just reversed out and two more vehicles behind you waiting. We were able to get you in without having an appointment. At the time of service you were informed your Pacifica requires a full synthetic oil change compared to semi-synthetic. The amount you paid at this visit was the same amount you paid on your last visit in December. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership.

August 06, 2020

Sue and Chase are awesome. They take care of me every time I have a problem. So, Thank you so much Sue and Chase for the awesome work you do. More

by TRENNETTAMYERS
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Chase Atkin
Aug 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

That's awesome! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

"Service experience second to none!" I made the appointment on line for Brakes. Ben met me when I brought the car in. Told me when it would be done. Called me to tell me the car was ready More

by JEFF.LARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Shurts
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

Great customer service, in and out in no time!! Ordered my soft top and got an oil change at the same time. It was a win win! More

by Debbie4763
Recommend Dealer
Yes
Employees Worked With
Rusty Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Chase Atkin
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you so much for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

Had to wait a while on the correct oil, but overall, Good! With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient More

by BSZIRONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

Oil change Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps save More

by CAROLYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Duff
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

Best service and fast service they did great job with my car i feel more comfortable now. I can daily drive it again thanks yark. More

by FADIKHALID419
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Brandon Bowling
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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