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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 06, 2020

Not happy with the price they charged me for a oil change! I have never paid $85.00 for an oil change for my 2017 Chrysler Pacifica before, The man that checked my car in asked if I had an appointment. Which I More

by emmagoat98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember his name.
Aug 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and we have forwarded your review to proper management for more information. When you arrived there was one car in the shop, two others that just reversed out and two more vehicles behind you waiting. We were able to get you in without having an appointment. At the time of service you were informed your Pacifica requires a full synthetic oil change compared to semi-synthetic. The amount you paid at this visit was the same amount you paid on your last visit in December. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership.

August 06, 2020

Sue and Chase are awesome. They take care of me every time I have a problem. So, Thank you so much Sue and Chase for the awesome work you do. More

by TRENNETTAMYERS
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Chase Atkin
Aug 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

That's awesome! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

"Service experience second to none!" I made the appointment on line for Brakes. Ben met me when I brought the car in. Told me when it would be done. Called me to tell me the car was ready More

by JEFF.LARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Shurts
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

Great customer service, in and out in no time!! Ordered my soft top and got an oil change at the same time. It was a win win! More

by Debbie4763
Recommend Dealer
Yes
Employees Worked With
Rusty Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Chase Atkin
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you so much for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 31, 2020

Had to wait a while on the correct oil, but overall, Good! With the whole situation going on right now, they have removed walk-up appointments, but they were able to fit me in the same day which was convenient More

by BSZIRONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

Oil change Knowledgeable, kind, help full, communicates, works swiftly to get the job done in a timely manor.. Making the appointment on line really helps save More

by CAROLYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Duff
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

Best service and fast service they did great job with my car i feel more comfortable now. I can daily drive it again thanks yark. More

by FADIKHALID419
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Brandon Bowling
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 29, 2020

I scheduled my oil change same day. Was in and out within an hour. No issues other than needing 25 words to describe my experience. More

by DUKEFANBERG
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 26, 2020

I appreciated all of the precautions taken to address the pandemic. You made me feel as comfortable as you can possibly feel with everything going on. The young man that took care of me was extremely nice More

by ffyf
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Jul 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 26, 2020

Omar at Yark is great. I went in to lease my first vehicle and he made the experience so easy and quick. We were in and out within 2 hours of everything. Great customer service! Would highly recommend More

by MARIAH3WHIPPLE
Recommend Dealer
Yes
Employees Worked With
Omar Rammuny
Jul 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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