Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Great service and worked through all my questions. There was an issue with the term initially. After a little back and forth they were able to meet my needs. was an issue with the term initially. After a little back and forth they were able to meet my needs. More

The Service Department is always fantastic! Frank was phenomenal and got me in and out in less than 45 minutes! He went above and beyond to make sure that my Jeep was taken care of and he was one of the phenomenal and got me in and out in less than 45 minutes! He went above and beyond to make sure that my Jeep was taken care of and he was one of the kindest and courteous guys that I have worked with from the Service Department. Yark has done a terrific job making sure everything was clean and sanitized and I felt that they were taking the necessary precautions to make sure all customers and staff were safe due to COVID-19. I highly recommend the Service Department at Yark to take care of you and your vehicle! More

The service was very good. Got me in and out.Was fast and easy.. very polite service man that helped me out the other day easy.. very polite service man that helped me out the other day More

will never come there AGAIN. And you won't believe me, but I went to your shop from a recommendation from a work associate of mine. We had talked about me trading in my truck for a new one as he did, comm but I went to your shop from a recommendation from a work associate of mine. We had talked about me trading in my truck for a new one as he did, commenting how much smoother the ride had become with the new trucks. so after my service, I was going to do that then and there. After the rudeness from both your scheduler, in person and over the phone. Both of whom were women. im history, you lost this one. More

Wayne was very personable and addressed all of my issues! I also appreciate how friendly and knowledgeable Sue is! I left Grogans due to lack of communication and not addressing any of the problems..So than I also appreciate how friendly and knowledgeable Sue is! I left Grogans due to lack of communication and not addressing any of the problems..So thanks guys! More

Dave Sgro is the BEST!! He always goes above and beyond to meet our wants and needs! He's been helping me for 5 yrs. now to meet our wants and needs! He's been helping me for 5 yrs. now More

Take vechile in for a recall get it back with all the brake lights ,abs,traction control lights on and they say the abs is bad brake lights ,abs,traction control lights on and they say the abs is bad More

Problem I had was inquiring about a back Sliding window switch . The document stated that the part number was correct but the diagram stated that the location of the part was in the wrong place ! Looking a switch . The document stated that the part number was correct but the diagram stated that the location of the part was in the wrong place ! Looking at the picture of the part I don’t believe the part was right either More

I brought my 2016 Cherokee in for the reg oil change and multi- point inspection on Sept 29, 2019. When I left the dealership driving west on Central Ave, the hood flew up as I got to the overpass. Clearly multi- point inspection on Sept 29, 2019. When I left the dealership driving west on Central Ave, the hood flew up as I got to the overpass. Clearly it had not been latched properly when they finished the service. I mention this now because I did not get an email survey after that visit. Regarding my recent service for oil change and inspection on August 14, 2020, the "Service Transmission" message came on the day before while I was driving on the expressway. When I got off and stopped at the light, initially the car just revved up when I accelerated , like it had shifted into neutral. Also the check engine light came on. I reported both of these issues on the 14th and was told you couldn't service the problem for 2 weeks. Was also told the car was safe to drive. Not true! I had the same issue with 2014 Cherokee - the transmission shifted into neutral when I was driving 70 miles an hour on the expressway and decelerated rapidly. So no, I don't consider it safe to drive the 2016 Cherokee not knowing if this will happen again. More

They got the car in immediately! They were friendly and showed they cared about the car. I waited in the waiting room-clean and organized. showed they cared about the car. I waited in the waiting room-clean and organized. More