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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 26, 2020

Chase in the service department was very professional. He told me a time when it would be done and he was good for his word. Very polite and use his mask because of the virus. He’s an asset to the company More

by HOYTRL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Tim was friendly, informative, speedy with response on service completion expectations. I also enjoyed the jovial conversation we had anout weddings while loading my information. He was a pleasure to deal More

by jeremysgrl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Excellent work- quick, thorough, easy to schedule. I brought my Jeep to the express line and I love using that service. Would not go anywhere else. More

by BDG0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Great people, wonderful service, been going to yark for years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectati More

by mla2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Mallet, Sue Emery, Jude Rozanski, Brandon Bowling
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

The service was was done in a timely manner. My tech service advisor, Martin, did a great job of keeping me. updated on the status of my vehicle, and my vehicle was ready for pickup at the appointed tim More

by C-COLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

I had an 11:00 am. appointment. Was promptly taken care of. The young man that greeted me and asked me to pull the vehicle up. He showed me where to wait. About 1/2 hour later, he called me and showed me w More

by GA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 24, 2020

3 hour job turned into 2 days. They waited till the last minute to update me with what was going on. Would not go back More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Shurts
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please know that we take every concern seriously and continuously strive to improve our processes. We pride ourselves in providing the best possible customer service experience to all of our customers. We sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope that you will give us the opportunity to serve you again in the future and gain your trust back in our company.

August 24, 2020

Great service and worked through all my questions. There was an issue with the term initially. After a little back and forth they were able to meet my needs. More

by JOSHUAPICKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Clark
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 24, 2020

The Service Department is always fantastic! Frank was phenomenal and got me in and out in less than 45 minutes! He went above and beyond to make sure that my Jeep was taken care of and he was one of the More

by ANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gough
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 24, 2020

The service was very good. Got me in and out.Was fast and easy.. very polite service man that helped me out the other day More

by CATH52062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know his name
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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