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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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August 28, 2020

Tim wandkte was very helpful and pleasant. He took his time, (no rushing) and made sure my needs were met. I appreciated his customer service. Thank you! More

by ARNISHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 27, 2020

Tim was very nice and explained everything up front to me. He then explained the parts warranty to me and finally asked if I had any questions. More

by cegi3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 26, 2020

I don’t like being called ma’am. I asked the service representative to call me by my name. He totally disregarded what I asked and continued to ma’am me. More

by lahni519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Atkin
Aug 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We truly hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied while at our dealership. You can be assured that we have have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

August 26, 2020

Chase in the service department was very professional. He told me a time when it would be done and he was good for his word. Very polite and use his mask because of the virus. He’s an asset to the company More

by HOYTRL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Tim was friendly, informative, speedy with response on service completion expectations. I also enjoyed the jovial conversation we had anout weddings while loading my information. He was a pleasure to deal More

by jeremysgrl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Excellent work- quick, thorough, easy to schedule. I brought my Jeep to the express line and I love using that service. Would not go anywhere else. More

by BDG0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

Great people, wonderful service, been going to yark for years and wouldn't consider going anywhere else. From sales department to service department everyone always go above and beyond to meet my expectati More

by mla2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Mallet, Sue Emery, Jude Rozanski, Brandon Bowling
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

The service was was done in a timely manner. My tech service advisor, Martin, did a great job of keeping me. updated on the status of my vehicle, and my vehicle was ready for pickup at the appointed tim More

by C-COLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 25, 2020

I had an 11:00 am. appointment. Was promptly taken care of. The young man that greeted me and asked me to pull the vehicle up. He showed me where to wait. About 1/2 hour later, he called me and showed me w More

by GA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Aug 27, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 24, 2020

3 hour job turned into 2 days. They waited till the last minute to update me with what was going on. Would not go back More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Shurts
Aug 25, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please know that we take every concern seriously and continuously strive to improve our processes. We pride ourselves in providing the best possible customer service experience to all of our customers. We sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope that you will give us the opportunity to serve you again in the future and gain your trust back in our company.

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