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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 01, 2020

Brandon was very professional and courteous. Plus the entire staff. I am so glad I chose you Yark Jeep Dealership. Best one in the City and County of Toledo and Lucas of Ohio. More

by WAYNELYONS528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

Outstanding customer service. Minor miscommunication expeditiously rectified. Highly recommend Yark. Mike and Joe went out of their way. Thanks again for the outstanding customer service. More

by gconley1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin
Sep 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

On line scheduling made my appointment decision a breeze. Quick and easy check in, along with fast friendly service made my service experience an A+ More

by brewer045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 31, 2020

Great work. Listened to all my concerns. Did everything that I asked in a reasonable amount of time. Even took time to tighten my grab handle when it was loose. More

by lindylou0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 28, 2020

Certified preowned jeep had a major issue within 4 months. Extended warranty apparently did not cover the problem, surprise. Told them not to perform an oil change, but they did so anyway and charged More

by KAIOHX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Early, Chase Atkin
Aug 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

August 28, 2020

Frank was very helpful explaining what my car needed. Great customer service very friendly. And the quickest tire rotation and oil change I’ve ever received More

by Angelgurl418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gough
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 28, 2020

I am not able to say how bad my customer experience was. Words can't describe the fustration. I am not a happy customer with the yark service department. They do not listen to the customer. They can't under More

by EKIBLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the person and don't care, Wayne Haley, Tyrone McCluney, Benjamin Shurts, Tim Wandtke, Brandon Bowling, Frank Gough
Sep 03, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and we have forwarded your review to proper management for more information. Your vehicle is operating as designed. We compared your vehicle to another vehicle with same options, and it does do the same thing. Your patronage is important to us and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

August 28, 2020

Tim wandkte was very helpful and pleasant. He took his time, (no rushing) and made sure my needs were met. I appreciated his customer service. Thank you! More

by ARNISHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 27, 2020

Tim was very nice and explained everything up front to me. He then explained the parts warranty to me and finally asked if I had any questions. More

by cegi3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 26, 2020

I don’t like being called ma’am. I asked the service representative to call me by my name. He totally disregarded what I asked and continued to ma’am me. More

by lahni519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Atkin
Aug 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We truly hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied while at our dealership. You can be assured that we have have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

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