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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
619 Reviews

619 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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July 29, 2023

Great Customer Service! ! Was quoted 45 minutes and they were done in 30. Everyone I encountered was friendly and helpful!! My total charge was actually less than what I was More

by ticamboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 29, 2023

They are friendly and courteous. They provided fast service and answered any questions I had and explained exactly what they did. More

by afoltz369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 26, 2023

Awesome job as always. Did what they needed to do in a timely manner and returned my Jeep. More

by Patti.granata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 25, 2023

Professional polit keept me abrest of what was going on and done in a timely manner More

by d_battig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hillabrand
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 22, 2023

Professional speedy they are friendly they keeping me abreast of what they found and what was being done More

by d_battig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 21, 2023

The service department was very helpful and had my car ready quickly, even getting an oil change that was not scheduled! More

by mtkrueger1234
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 21, 2023

Good service they takes care us with good energy pleasant I recommend my friend to go to Yark More

by leyla287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 15, 2023

Terrible experience this time around. Poor communication with Service department rep. Took car in for a 3 hour repair with appointment and the car was kept overnight without a phone call More

by dlcjr1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leonhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. After investigating further, when scheduling an appointment for your vehicle, the stated time is when you are to see your advisor and explain the issue(s) you may be having with your vehicle at that time. Your vehicle is then placed in line to have a tech inspect and/or repair your vehicle. Please know that we do try our best to complete your service in a timely manner, but other appointments and workloads may interfere. Your advisor called at 3:35pm and left a voicemail and unfortunately you called back after hours. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

July 14, 2023

Excellent Customer service. .Ryan went above and beyond to make sure I was 100 percent satisfied before leaving his facility,Hardworking crew that clearly communicates to make su More

by Bradleygoben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lauder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your wonderful review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 14, 2023

The specialized mechanics are so good to work with. I really enjoy & feel comfortable taking my car to yark. They go beyond effort. Last I was their they fix my key fob which I didn't know how to fix! More

by slgpowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leonhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sosbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Robinson, Tyrone McCluney, John Niese
Aug 03, 2023 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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