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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 06, 2020

Everything went perfect. Contacted Steve Myers in advance and he had everything set up when I got there. The finance gentleman was also a pleasure to work with. The Rudolph Libbe incentive was also nice. The More

by John K
Recommend Dealer
Yes
Employees Worked With
Steve Myers
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 05, 2020

Good quality work for the price. I was surprised that the tires I had balanced so nicely since the tires we big and have aggressive tread. My headlight still works perfectly too More

by zshane48
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Chase Atkin, Frank Gough
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 05, 2020

I recently got an oil change and was told my carbon air filter and cover was missing. Which was odd because I’ve only got service done at yark. I was told my fluids were filed but when I checked my Coolant More

by SANAIGNTANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New employee
Sep 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. Customer satisfaction is our main priority and have forwarded your concerns to proper management for further information. Please know that we have had a meeting with the appropriate department and team members to ensure something like this does not happen again. Our manager will be reaching out to you to speak with you further about your experience and work towards a resolution. We hope that you are satisfied with the outcome and will be able to update your review accordingly. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future If there is anything more we can do, please let us know!

September 05, 2020

I was very disappointed on Wednesday when i came for my regular service. i arrived at 1030am and left at 420pm. the work was done though but there was no communication about why it was taking long to have More

by ALVINKIBET59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

September 04, 2020

The Service Department at Jim Yark on Central Avenue is the best in the city. All employees are polite, knowledgeable and explain what needs to be done in language customers can understand. More

by jfegley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery, Chase Atkin
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 04, 2020

Excellent service ! Joe went above and beyond ..highly recommend him. He was courteous and helpful and took the time to assist and explain additional work that was needed More

by cquan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

September 04, 2020

The team was very nice and courteous. Explaining everything so we could understand what the problem was. It was a very good experience. Thank you. KennyBlair More

by KBIRDMAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 04, 2020

Customer service is wonderful greeting is great the employees are on top of things getting customer taking care of schedule appoint ments keep up the good work More

by J Sykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley, Brandon Bowling
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 03, 2020

I thought the man helping me was so nice and had great customer service! He gave me updates and let me know exactly what was going on with my car. More

by jenna_boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 03, 2020

Martin did a great job taking care of the repairs needed on my ram 1500. He kept me informed on was needed and the timing on completion. I would just add it seems troublesome that a wheel bearing needed t More

by rob.shepard2080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

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