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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 11, 2020

I was in for warranty work--oil leakrepair was done but I was in for warranty work--oil leak repair was done but brought back in for oil dripping from same spot I was charged 200.00 for them to clean unde More

by freightliner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Tim Wandtke
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 11, 2020

I had an excellent experience here in the service department and Martin Campos was very knowledgeable and helpful in assisting me with everything I needed! Thank You More

by globaltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 11, 2020

Was told to bring my car in at 8am on a Friday before a holiday weekend. They didn’t even begin my car until Tuesday. No phone call to let me know or to offer a courtesy car. I had to call them on Tuesday More

by CINDYL.LLOYD63
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Sep 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and that it has led to you leaving us a negative review. We have forwarded your concerns to proper management for further information. Please know that we have shared your feedback with the appropriate department and team members to ensure something like this does not happen again. It is never our intention to have any of our customers feel less than satisfied when working with our dealership. As a token of our apology, your advisor has offered you a complimentary oil change to use on your next visit. We hope in the future you will give us a chance to regain your trust back in our company.

September 11, 2020

I was impressed with speed and quality of the service department and they even gave me a rental overnight. I would recommend Yark CJDR to any other person if they need service. More

by balazer.rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Tim Wandtke
Sep 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 10, 2020

I was greeted by a very professional service employee and waited only a short while while the oil was changed and the tires rotated On my car. More

by bdtiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 09, 2020

Very pleasant courteous and take time with service in your vechiles. Was on time with the recall of my 2013 Fiat. Car was done within a reasonable time. More

by ptrc_singer
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 08, 2020

The service rep I dealt with was extremely kind and prompt on the express lube side. He took note of my "Veteran" plates and thanked me for my service and related it to his parents also having served. More

by CHADBURG86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall his name.
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and hope you will allow us another opportunity to serve you again in the future!

September 08, 2020

Great, quick, respectful service. I would definitely go back to Yark for any service I need. They even buffed off a streak on my car for free, which was really going above and beyond. More

by dmiller32
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 07, 2020

Good, quality service! Friendly staff. Convenience of scheduling service appointments. Take the time to go over the services that you receive for the day. Get you in and out. More

by jennicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 07, 2020

Mike Hehl did a great job of getting me in for my truck to get scanned. He is very knowledgeable about the different systems in today's vehicles. More

by sholtzx1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 11, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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