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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 17, 2020

My visit went great as always, Iive in Marblehead Oh and for the past (8) years I have you folks do all my auto (jeep) service work. Zach did a great job the same as Angie and Mike. In other words I am a More

by builders9755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Stokes
Sep 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 16, 2020

Chase was patient and accommodating - working to find resolution at hand. Susan was very impressive in her communications and moved my appointment up early for me when she realized the issue. I was i More

by nadinenem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Chase Atkin
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 16, 2020

Called to schedule an appt and received a same day appt. Clean facility, and very friendly people. Brandon was awesome! Great gentleman representing your company! More

by lilsasha19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 16, 2020

The service I received was not acceptable. The vehicle needed front-end repair and touch-up to several chips and scratches (some of which were the result of careless treatment at Yark on a previous visit) More

by rgales911
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim and Willie
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 15, 2020

Easy drop off and pick upGreat to have text message from Easy drop off and pick up Great to have text message from the service department as to when the car will be done Good job More

by nvanwalbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bowling
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 14, 2020

the 2021 Rubicon is a great vehicle. the entire Yark team were awesome in all aspects while my vehicle was being built. They were in prompt communications, incredibly friendly, solid knowledge of t More

by joe@northavengroup.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Papalexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Tyrone McCluney
Sep 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 14, 2020

They looked at my tires but never took them off. I have a air leak somewhere. Then over inflated the tires. And didn't out my air caps back on. They are missing somewhere. Not to happy with this trip. More

by jennimac0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Sep 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for bringing this matter to our attention and giving us the opportunity to look into your concerns further. We always strive for an exceptional experience at each visit and apologize for any inconvenience or frustration this has caused you. Your advisor would like to speak more to about this and has tried reaching out to you in regards to your experience. When you have a moment, please contact Joe directly at 419-842-7462. Once again, please accept our sincere apology and we look forward to hearing from you and working towards a resolution.

September 14, 2020

We were not happy some repairs weren’t done. Tim is rescheduling and not charging another deductible. We understand mistakes happen and we’re glad yark took responsibility and will make it right. More

by danaekwet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 14, 2020

great service and very happy with my car's repairs and body work after my accident. I was relieved and happy that it was as good as new! More

by KATB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Donahue
Sep 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 12, 2020

My new jeep Grand Cherokee was delivered with a trannny leak but Yark to care of it thru Mr. Wandtke. no concerns just lost fun time. More

by TKOLHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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