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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 26, 2020

Excellent customer service, not a long wait time, very clean and professional, and my service guy Brandon was awesome! I'm glad that I bought my vehicle from yark! More

by CELESTE_DOUGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

I have bought my last three new car from Yark, but because of the service I received I will never purchase from them again. My sales Person who said he would handle any service issues I had did not ev More

by MARKMICHALSKI
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. First and foremost, we want to apologize for your recent experience with any service issues. We want to make sure you are 100% satisfied, not only when you purchase your vehicles, but throughout your entire ownership. With that being said, we would be happy to assist with any further issues you may have with your current vehicle. Do you know the name of the person you were attempting to contact, so that we can review this with them? It does look like you dealt with Clayton on your previous vehicle, however, he is no longer with the dealership. At your earliest convenience, please contact our General Sales Manager, Ryan, at 419-842-7624. We look forward to hearing from you and working towards a resolution.

September 26, 2020

Great staff. Very professional and extremely polite. Before leaving, your staff went over every procedure performed on my Jeep. Everything explained to my satisfaction. Thank you. More

by johnwill2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bowling, Joe Axe
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 26, 2020

New vehicle sales/parts and attention to detail is very impersonal and too automated. I had a frustrating experience buying a new vehicle, They failed to order add on parts I paid for as part of the vehi More

by GMOHR
Recommend Dealer
No
Employees Worked With
Traci McMillen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Joseph
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Wandtke
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please know that we do try to serve our customers the best we can and sincerely apologize for your experience. We truly understand your frustration and regret any inconvenience it has caused you. You can be assured that we have shared your concerns with the appropriate department, team members and proper management. Your patronage is important to us and we look forward to seeing you at your next appointment and earning your trust back in our company.

September 25, 2020

The BEST EVER! THE BEST EVER!! THE BEST EVER! THE BEST EVER! THE BEST EVER, THE BEST EVER!!! THE BEST YET! MY WIPER BLADE MECHANISM WERE CHECKED ON A RECAL! 25 words- Get Real! More

by MVILLAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont know who I met with...anymore. however very kind and professional!
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

The fellow who helped me was very energetic and helpful. It was a great experience. They got me in and out very fast. 5 stars. More

by ORGONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

I have bought my last 4 vehicles from yark. I enjoy the people, everyone is always so friendly and helpful. I look forward to working with them again More

by HEATHERWRAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

September 24, 2020

I thought things were very efficient and professional. I was impressed with the level of costumer service once I was placed with the person that over saw my experience and I thought that the work done was t More

by jolivervb
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 24, 2020

Today’s experience is no different than any other that I have at the Yark dealership for service. It’s always a good trip with everything being taken care of correctly the first time. More

by John Chilcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 23, 2020

Service people very accommodating and friendly. Wait area clean and neat. I did like the express service better when I could just show up without an appointment. More

by jpbern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin, Frank Gough
Sep 23, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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