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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews
Call Service Center (419) 842-7730

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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September 30, 2020

The only real complaint I have is lack of good signage in trying to find the oil change shop. Everyone was courteous and friendly and service was quick, and facilities were clean. More

by HEDDYELLIOTT40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bowling
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

Great dealership! Great team of people too. I drove from Indy to buy a truck and they made the drive worth it. I would go back and recommend them to others. More

by AStep17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Duff, Corey Morris, Chase Atkin, Kyle Kern-Blystone
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Oct 01, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

I am a satisfied customer. Wayne was great and very professional , my car was fixed in a timely manner, i be will return to Yark for future repairs More

by JMULLINS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

I was completely satisfied with the service department. They were all friendly, helpful and did a great job with my truck!! I would like to thank Brandon Osborn and Zack Stokes for all their More

by lo2ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Stokes
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Sep 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

He has been very helpful with my recent car repair needs. He has tried to help me get the best help and and been honest and fair to me. More

by cegi3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

It took 5 trips to the dealer ship for my 500x to be fixed. So far, the issue has not returned. My wife really likes the car but she needs the all drive to function in the ice and snow. Only time w More

by athome1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Report | Print
Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! Customer satisfaction is our top priority and want you to have a great ownership of your vehicle. You can be assured that your feedback has been shared with the appropriate department, team members and proper management. We appreciate your business and please let us know if there is anything more we can do.

September 28, 2020

I liked the customer service of the staff and how thoroughly they checked out my vehicle. Also the staff was very friendly. Thank you for your service. More

by QUELLEQUELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

PAID $700 TO HAVE MY CAR FIXED TO BRING IT RIGHT BACK FOR THE SAME EXACT PROBLEM I AM NOT HAPPY ABOUT THAT AT ALL More

by REIDMEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Wandtke
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

Sep 29, 2020 -

REIDMEONE responded

Tim called me with the diagnostic and the price and I asked would that fix my car he said yes that was why I said go ahead and fix it. Now that I paid you guys $700 and THAT DIDN'T FIX THE PROBLEM it's very kind of him to back pedal and say there's intermittent problems. As I said maybe he should have made that clear in the beginning instead of giving me a definite yes. I understand that my car has 200,000+ miles on it but he shouldn't have answered me so sure if he wasn't. It's like say what ever you need to get my money now I'm on my own.... THANKS A LOT.

September 28, 2020

My service was fast and my customer service professional was very helpful and relayed information to me in a fast and professional manner that was helpful. More

by WILLIAMS110285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

Great service - friendly and knowledgeable service staff both Zack Stokes and Sue Emery. I don't have twenty five words just that. ok ok ok More

by kathy.batdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes, Sue Emery
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Sep 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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