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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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October 07, 2020

I think after spending nearly $3000, adn then haveing to have the car towed back the next day you would have at least washed it More

by jehealey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We have shared your feedback to ensure this type of service will not happen again in the future!

October 07, 2020

The sales man was very nice and helpful,and I would come there more often if I could get a good oil change deal.your prices are to high for full Synthetic oil,I get better deals elsewhere More

by sue barror
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

Great service, oil change done quickly & super friendly staff. I highly recommend Yark Auto! I didn’t have an appointment but they were still able to take care of my car. More

by TraciKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new service writer was very knowledgeable & friendly. I don’t recall his name.
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

Excellent Service Joe C was very accommodating thru the whole process and kept me up to date with the status of my Jeep and had the Jeep done when promised. More

by dpespen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

Tim was very knowledgeable and helped figure out what was going on with my caravan in very short order and saved me both time and money, valuable assets in this day and age. Tim also helped with some warrant More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

Service dept was was not so great. I was very disappointed in the service i was given. I wish I did not have to return. More

by KIMMORE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter our attention. Customer satisfaction and privacy is our top priority and we have forwarded your concerns to proper management for further information. Your active manufacturer warranty on Powertrain, Corrosion, and Major Emissions is honored at any FCA dealership. The extended warranty that would have been purchased with our finance department at the time of vehicle purchase is valid only at Yark Automotive Group. Again, we apologize for the extended wait time during your visit. Please know that we do try our best to get to your vehicle as soon as we can, but other appointments and workloads may interfere. Your feedback is important to us because it allows us to focus on areas in which we need to improve.

October 05, 2020

The 2 young gentlemen who worked on my vehicle was good. But mistaken parts and botched work from a manager was poor in my view More

by MDOBEEZI
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cerveny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

October 05, 2020

This time I had no issues with the service received. The young man that worked with me was courteous & keep me informed about my vehicle. This is the type of service I expect from Yark & hope it continues More

by NICOLEWILL824516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Picture & name not listed
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

Representatibe very personable. He stayed in contact gave me updates periodically. Described what i needed and why. Checked warranty and was able to use for work done. More

by sissychickromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

Great serviceQuick turnaround Chase kept me informed Great service Quick turnaround Chase kept me informed and up to speed on timeline Quick with rental car Reliable Chase is always friendly and More

by eposey18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 01, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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