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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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October 12, 2020

Service was done sooner than expected. I was cared for very well. Good job. Zack was excellent. He took his time with me. My expectations were exceeded. More

by BRKANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

The service manager went out of his way to help me and made my problem feel important. This was very much appreciated. Thank you, Chase! More

by NICOLED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

I had to wait sometime upon arriving as no one seemed anxious to take my information. Once the problem with my ignition was diagnosed, it reinforced one of my greatest fears when I bought the car... Th More

by PURDUEMLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hehl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin
Oct 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

October 09, 2020

Amazing visit with chase, he is an amazing employee that goes above and beyond for customers! I will definitely be returning for any service I may need. More

by BEAU721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 09, 2020

This place always does good work, always friendly and courteous. With current situation they also have been great about cleaning and social distances.thank you! More

by monkeyhater100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 08, 2020

Tim (my service consultant) was great, but I was uncomfortable to see at least half of the personnel or more walking around with masks on - despite signs stating that masks were mandatory! Also, yo More

by chimplover
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your honest review and sharing your feedback with us! Your patronage is important to us and hope to serve you again in the future!

October 08, 2020

Both Dave and Zack were very helpful and professional. I would recommend working with both of them again in the future. I have no complaints. More

by SDONNEL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave "The Camo Guy" Sgro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack in Service
Oct 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 07, 2020

Just polite and respectful from the start.. new client here keep me in your records new car in about a year....thanks again.... John Fox More

by jwajfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 07, 2020

I will not be leasing from this location in the future. The service was unnecessarily long. I waited over 2 hours before they could even go out and inspect my vehicle to make an insurance claim. The vehicl More

by dodge rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of peoples names
Oct 07, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have forwarded your review to proper management. Unfortunately, we are unable to find any information under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Your full name? When were you at our dealership? Who you worked with? Please forward this information to customersupport@yarkauto.com. Thank you again for bringing this to our attention and we look forward to hearing from you.

Oct 07, 2020 -

dodge rebel responded

It won't make a bit of difference. If you were offering me an incentive to name names then that would be beneficial but just listing who I worked with will only lead to consequences for others and I'm not interested in that.

October 07, 2020

All friendly and helpful staff. They got me in for a recall on my car real quick. And called me as soon as it was ready to be picked up More

by MICHAELOURLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stokes
Oct 08, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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