Yark Chrysler Jeep Dodge Ram FIAT - Service Center

During this time of covid I didn't know I was supposed to make an appointment so I went on my Chrysler app got it scheduled and I was in that same day make an appointment so I went on my Chrysler app got it scheduled and I was in that same day More

Very dissatisfied with customer service provided and lack of management concern. Should not have to drive over there to ask question and schedule service because no one answers phone and then be told they ca of management concern. Should not have to drive over there to ask question and schedule service because no one answers phone and then be told they can not schedule service appt for us and we will have to call later. When tried to call later, same thing no one answered phone and asked for various levels of management and no manager would take my call and still waiting for manager call back. VERY POOR customer service! More

It was very good got in right a way that where very nice ever step of the service thank you thank you agent dar stark ever step of the service thank you thank you agent dar stark More

Very quick and friendly. work completed quickly. Misplaced the receipt. Not sure who the person that took care of the car. No complaints. Very efficient Misplaced the receipt. Not sure who the person that took care of the car. No complaints. Very efficient More

The communication is horrible can't get anybody to call back when they're supposed to. I have left voicemails and never got a call back back when they're supposed to. I have left voicemails and never got a call back More

Mr. Stokes was thorough and very helpful with finding answers regarding my vehicle. I would consider him an asset to your team. I would recommend his help to my family and friends. answers regarding my vehicle. I would consider him an asset to your team. I would recommend his help to my family and friends. More

Very happy with communication and cleanliness of vehicle when delivered after service and repair. Advisor was prompt and service dept was very clean and organized. when delivered after service and repair. Advisor was prompt and service dept was very clean and organized. More

Yarn has always given me excellent customer service. Jay was awesome. The entire staff has been helpful in all of my years as a customer was awesome. The entire staff has been helpful in all of my years as a customer More

came in for oil change, tire rotation, and check low tire. vehicle has warrantee, claims "cant find" tire now needs new tpm tire stem. I've has some replaced in past. don't know which was replaced, not tire. vehicle has warrantee, claims "cant find" tire now needs new tpm tire stem. I've has some replaced in past. don't know which was replaced, not known if this one replaced before. had to pay for new one because of them not seeing warrantee on computer, nor if this was a faulty tpm tire stem. paid $$$, came just before 1100, didn't leave until 1600 **I don't remember name of person working in the quick lane oil change area More

The service associates were very helpful and professional. This was a routine oil change, but they readily informed me about an filter that may need replaced. They provided price and descriptio professional. This was a routine oil change, but they readily informed me about an filter that may need replaced. They provided price and description and allowing me to decide if I wanted the additional service. They were great! More