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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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October 26, 2020

Wayne was great. During a tire rotation, one of my locking lugs got lost. He gave me a complete new set at no charge to me. I was also misquoted the price for rear brakes, but he homered the original More

by CFC911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Oct 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 26, 2020

I depend upon the Yark dealerships to support my vehicles. They do an outstanding job, with ease of service and fair pricing. The staff is well trained in explaining the various vehicle safety check More

by Bob Pinkston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Axe
Oct 28, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 24, 2020

I always find the service department professional and easy to deal with. They kept me updated as to the progress and status of my vehicle while in the shop. Service was timely and efficient. More

by BATNBRAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Oct 26, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 22, 2020

This dealership is packed full of recalls and warranty work, it's a shame. Because of all the work, my vehicles 2 hour recall took 2 days, but the dealership gave me a loaner vehicle. I'm happy with the s More

by UsVet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Oct 22, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

October 21, 2020

Eric did a great job making sure are vehicle came back looking new. The body and paint work was excellent. Thank you for making another satisfied customer. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gambrell
Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 21, 2020

Great experience. Would recommend to anyone! Everyone did what they were suppose to. Yark will have my business for years to come. Thanks to everyone involved. More

by nculver0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin, Nolan Culver
Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 20, 2020

Everything went well. I can’t remember the name of the person who helped me, but he was courteous and professional. I had brought my own car in for new tires the week before, and since my daughter needed More

by lizzydarcy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 20, 2020

The service rep was very helpful and friendly and knowledgeable on what my problem was that i was having gave me a estimeate with out telling everyone in the waiting room I liked that More

by MRORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 20, 2020

Had an appt for 1230pm and didn't get out of there until 2pm. Was in for an oil change, was not expecting it to take up my afternoon. Way too long for that type of service in my opinion. More

by oliver.hayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Oct 21, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and regret any frustration or inconvenience it has caused you. Customer satisfaction is our top priority and have shared your review with proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

October 19, 2020

I was at the collision center and I thought they did a fantastic job! Everyone was courteous and professional. They did my job in the time frame as promised. I am very pleased with the service. Thank yo More

by Tammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica, Patrick and Chad
Oct 20, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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