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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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November 03, 2020

I purchased a 2020 Jeep in January. My car has 3,600 miles on it and found a lever from the rear vent on the floor. I called service, brought my car in and was informed that they would need to order thi More

by Brighteyes1122@bex.net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 03, 2020

Very quick and precise oil change, great service and a nice waiting section. I was very happy with the services provided by the entire Yark Auto team! More

by RUSSTEHAN
Recommend Dealer
Yes
Employees Worked With
Sue Emery, Wayne Haley
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 02, 2020

Brought my car in last week and Sue took care of me!! She explained everything very well and was super helpful. Will be back to this shop with any other car needs! More

by sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 02, 2020

Unlike my previous visits to the service department for a still unresolved issue, this one went quite well. Wayne was very open and honest. Thank you More

by morinpt39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 31, 2020

Best customer service I've had. Wait time was as expected. Employees were all very friendly and informative. I was very happy with the entire experience. More

by hmschuld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Stephanie Jarvis
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 29, 2020

After how i felt this time with chase atkins and feeling i was being screwed over.. Don't be back. Not impressed and telling friends More

by JeepJeepShelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Atkin
Oct 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. We have forwarded your review to proper management for further information.

Oct 29, 2020 -

JeepJeepShelley responded

I probably won't be back. I felt he was trying to take advantage of me and I looked into some of the things he said needed done, brakes were NOT as bad as Chase Atkins said, the flushing is iffy per another mechanic. Feel he was trying to instill fear and I don't like that feeling when I know what my Jeep needs and don't need!! I belong to a Jeep club and brothers are mechanics and I do have alot of friends and they will all know NOT to go to Chase Atkins or Yark. Martin NEVER steered me wrong and was honest, Chase...he is one that is shady and I wouldn't trust him to advise a dog to eat kibble from a bowl, let alone put a vehicle in his uncapable hands!!!!

Nov 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have had a meeting with the appropriate department, team members and proper management to ensure something like this does not happen again. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

October 29, 2020

W a s f r I e n d l y a n d v e r y h e l p f u l More

by ALLENHASTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley
Oct 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 29, 2020

Very friendly. Job was done quickly. I have been a customer for a long time and the service has always been top notch. Jason Miller goes over and above in regards to customer service. More

by eremley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Axe
Oct 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 29, 2020

I brought my Town and Country in because the tire pressure was low even after I put air in it. I didn't have an appointment. I didn't know which tire was low. I had to wait because they had to honor More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Nov 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 28, 2020

Service was great wait was too long and price is way to high but satisfied with my visit. Everyone was friendly. I can get tire rotation for free at other places. More

by Dennis Eisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Oct 29, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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