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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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November 16, 2020

Purchased a 2015 Subaru wrx from this dealership and the car has a bad cam bearing. This dealership has still not resolved this issue. I will not return to this dealership for future purchases if this iss More

by CWTRIMB1971
Customer Service
Recommend Dealer
No
Employees Worked With
Chase Atkin
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and regret that it has led to you leaving us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and want you to have a great ownership of your vehicle. We look forward to continue working with you and gaining your trust back in our company. We hope that you are satisfied with the outcome and will be able to update your review accordingly.

November 14, 2020

They got me in for oil change right away even without an appointment. Fast, efficient and great customer service.... & this was on a Friday in the middle of a day. Thank you! More

by JAMYJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure if Stephanie was the one who helped me... Don't remember her name but she had lost her voice that day... She was very professional & quick! , Stephanie Jarvis
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 14, 2020

I had a routine oil change.The Service Department kept I had a routine oil change. The Service Department kept me informed on the time vehicle would be finished. Service area was neat and clean . More

by KSHEFF25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 14, 2020

They got me right in and the work was done right. The person who helped me was very friendly. I would recommend to other people. More

by RAWEDITOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 13, 2020

Awesome experience, got me in before my appt because of safety concerns and did an excellent job of getting me in and out. Would definitely recommend Tim for service needs. 10/10 More

by JOEL.MCVICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wandtke
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 13, 2020

They were very nice, Happy with my service of my jeep. Will come back again! The service men explain what was wrong with my jeep and why the parts was needed. More

by ADRIA_ALLEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 13, 2020

Thanks Yark for being patience with me. Even though the end solution of my car problems was brought on my own. I'm thankful it wasn't nothing major just a seat cover strap causing my seat to constantly wor More

by godgotmyback_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

I was very satisfied with your service dept. Zach was a very helpful and informative everything went smoothly. I would definitely use your dealership again. More

by Teeitupkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 12, 2020

Service was done with consideration of my time limits. What I don’t like is you are told one thing when you schedule the appointment and another the day of. More

by Dennison
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 12, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

November 12, 2020

I had a bad set of tires on my new vehicle and my warranty processing for the tires through Yark was denied. Good Year had given me a claim number and shipped the new tires to Yark. Not good! More

by BIGJREESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Morris, Sue Emery, Wayne Haley, Chase Atkin
Nov 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. We apologize for any inconvenience or frustration it may have caused you. We value you as our customer and hope to serve you again in the future.

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