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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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November 18, 2020

Great team, very helpful! We always bring our vehicles here for service and to trade in/buy...very please with the Yark teams in place More

by CHRISTOPHER.GIORDANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

It took service a week to complete service call. I didn’t feel like it was a priority. It likely could have been completed in a few days. I expected a better level of service. More

by rnewman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Nov 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your feedback because it allows us to focus on areas in which we need to improve. We hope you will give us another opportunity to serve you again and win your trust back in our company.

November 18, 2020

Sue was awesome with dropping off, arranging my rental, keeping me informed of progress, and getting parts ordered. I do have to come back to have the actual replacement of my radio done because it had to More

by mvollmar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Nov 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

My experience with Yark was extremely disappointing. Yark showed no interest in me as a customer. Yark is only interested in making money. Bad business. More

by kimmeeanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Wandtke
Nov 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review and regret any frustration it has caused you. We have forwarded your review to proper management for further information. We would love the chance to speak more with you about this but unfortunately we are unable to find any information under this username. When you have a moment we would appreciate any additional information you can provide - When were you at our dealership? Who did you work with? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you and working towards a resolution.

November 17, 2020

Leon Peterson jr was excellent sales person excellent excellent experience happy good greatly appreciated thanks friendly nice person would recommend him honest great person thanks More

by MIKEA1934FORDCOUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Peterson Jr
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 17, 2020

Very good service, did a great job on getting me in and out with no hassles, very friendly and attentive staff while I was at there facility More

by tim.woelfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 17, 2020

I brought my wife’s Aspen in for suspension work three times it still isn’t correct . I apparently have to go to a real suspension shop and get an estimate and then bring it in for yark to repair under my More

by Mikekwet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chase Atkin, Tim Wandtke
Nov 18, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. We have forwarded your review to proper management for further information. We would love the chance to speak more with you about this but unfortunately we are unable to find any information under this username. When you have a moment we would appreciate any additional information you can provide - Your full name? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you and working towards a resolution.

November 16, 2020

Purchased a 2015 Subaru wrx from this dealership and the car has a bad cam bearing. This dealership has still not resolved this issue. I will not return to this dealership for future purchases if this iss More

by CWTRIMB1971
Customer Service
Recommend Dealer
No
Employees Worked With
Chase Atkin
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and regret that it has led to you leaving us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and want you to have a great ownership of your vehicle. We look forward to continue working with you and gaining your trust back in our company. We hope that you are satisfied with the outcome and will be able to update your review accordingly.

November 14, 2020

They got me in for oil change right away even without an appointment. Fast, efficient and great customer service.... & this was on a Friday in the middle of a day. Thank you! More

by JAMYJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure if Stephanie was the one who helped me... Don't remember her name but she had lost her voice that day... She was very professional & quick! , Stephanie Jarvis
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 14, 2020

I had a routine oil change.The Service Department kept I had a routine oil change. The Service Department kept me informed on the time vehicle would be finished. Service area was neat and clean . More

by KSHEFF25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Nov 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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