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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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November 30, 2020

Horrible service department!!!! I realize it was before a holiday however the person i was originally working with went on vacation. My service order was lost, When I picked up the car I had to return same d More

by obrienchinese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Customer satisfaction is our #1 priority and always strive for an exceptional experience. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

November 30, 2020

Zack did a great job of getting my car in and getting it fixed in a timely manner. Everything was great and I would highly recommend! More

by rkfriemoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 28, 2020

I scheduled an oil change and tire rotation. I arrived and was out with my vehicle within an hour. Very pleasant experience! Stephanie was very nice and informative! More

by CLARK324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 28, 2020

Staff was courteous, attentive and respected the appointment schedule was informative and took care for the appointment seemed well trained and coached was knowledgeable about my vehicle More

by BILLTOTH48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone McCluney, Chase Atkin
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 28, 2020

Steve Myers is a asset to your company. His attention to his customer's needs is unparalleled by any dealership I have purchased from in the past. More

by Micah Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Myers
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 27, 2020

Made an appointment to get an oil change. They were over an hour behind. Why make an appointment if they can't stick to their schedule. More

by VOGELRAY1
Customer Service
Recommend Dealer
No
Employees Worked With
Stephanie Jarvis
Nov 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. Customer satisfaction is our top priority and apologize for any inconvenience or frustration it may have caused you. Please know that we do try our best to get to your vehicle as soon as we can, but other appointments and workloads may interfere. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

November 27, 2020

Great customer service for my oil change and tire rotation last Wednesday!! Stephanie was kind, informative, prompt, and displayed excellent customer service skills! Definitely hope to see her again More

by JJJMOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Fantastic! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 26, 2020

AWESOME DEALERSHIP A+++++++++++++++++ very easy to work with didn't spend as much as I thought I would for a oil change they are the best More

by TODDSKIDMORE1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Tyrone McCluney, Chase Atkin, Stephanie Jarvis
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 25, 2020

Great service, great staff, efficient time in qnd out. But my only takeaway is they tried to charge me 60 bucks for an oil change when i have 3 free oil changes. Youd think they would have your name and More

by GRADELESS323
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your feedback with us! We appreciate your business and apologize for any miscommunication that happened while at our service department. We look forward to serving you again in the future!

November 25, 2020

Been waiting 2 weeks for my new radio for my 2018 Chrysler 300 still haven't received it hurt a phone call or nothing from the dealership hope it comes in the next week cuz I don't drive my car in th More

by KCSUKALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sue Emery, Wayne Haley
Nov 30, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and any frustration or inconvenience it has caused you. Customer satisfaction is our main priority and have forwarded your concerns to proper management. After checking with our parts department, your parts are scheduled for delivery on Monday. Your advisor will be reaching out to you as soon as they arrive. We hope that you are satisfied with the outcome and will be able to update your review accordingly.

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