Yark Chrysler Jeep Dodge Ram FIAT - Service Center

I had a battery replaced 1/2017 at Yark Toledo Express Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bri Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bring the battery in since my Jeep was not mobile due to the battery dying. I was told yes, I could bring it in; Jay from Express lane had my battery tested through parts. I was told by Jay the battery tested bad......now I have to bring my Jeep in to get diagnosed to make sure it's not something else that ruined the battery........ So now I will be inconvenienced even more to make an appointment with service, have no car for a week because you are booked out in order to get a xxxx battery that should be under warranty. Unbelievable... Thanks for the many bad memories of dealing with Yark Auto in Toledo. I have dealt with other places and they have always kept to their word and a warranty is a warranty with the battery. I should have known better than to purchase the battery at Yark Toledo. More

Quick oil change! I’m and out in under 45 minutes. Jay was friendly and helpful in explaining what was done and what didn’t need to get done. was friendly and helpful in explaining what was done and what didn’t need to get done. More

Very friendly, competent , thorough and efficient. I was very pleased with the overall experience right down to the cleanliness of the shop and waiting area very pleased with the overall experience right down to the cleanliness of the shop and waiting area More

Horrible service department!!!! I realize it was before a holiday however the person i was originally working with went on vacation. My service order was lost, When I picked up the car I had to return same d holiday however the person i was originally working with went on vacation. My service order was lost, When I picked up the car I had to return same day for an issue. Three days after I picked up my car I got a call to come and pick it up the car. Phone calls not returned More

Zack did a great job of getting my car in and getting it fixed in a timely manner. Everything was great and I would highly recommend! fixed in a timely manner. Everything was great and I would highly recommend! More

I scheduled an oil change and tire rotation. I arrived and was out with my vehicle within an hour. Very pleasant experience! Stephanie was very nice and informative! and was out with my vehicle within an hour. Very pleasant experience! Stephanie was very nice and informative! More

Staff was courteous, attentive and respected the appointment schedule was informative and took care for the appointment seemed well trained and coached was knowledgeable about my vehicle appointment schedule was informative and took care for the appointment seemed well trained and coached was knowledgeable about my vehicle More

Steve Myers is a asset to your company. His attention to his customer's needs is unparalleled by any dealership I have purchased from in the past. his customer's needs is unparalleled by any dealership I have purchased from in the past. More

Made an appointment to get an oil change. They were over an hour behind. Why make an appointment if they can't stick to their schedule. an hour behind. Why make an appointment if they can't stick to their schedule. More

Great customer service for my oil change and tire rotation last Wednesday!! Stephanie was kind, informative, prompt, and displayed excellent customer service skills! Definitely hope to see her again rotation last Wednesday!! Stephanie was kind, informative, prompt, and displayed excellent customer service skills! Definitely hope to see her again at my next oil change! More