Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Brandon Osborn might be the greatest sales advisor on the face of the earth. He makes a car buying process feel like a positive life changing experience. I highly recommend him. face of the earth. He makes a car buying process feel like a positive life changing experience. I highly recommend him. More

Very helpful and efficient dealership. Always great work when I come into the service department. They also always give me the best deal they can. when I come into the service department. They also always give me the best deal they can. More

Everything went very smooth. I was very happy with the service and also the price was reasonable. The waiting room was clean and spaced out so people weren’t to close to each other service and also the price was reasonable. The waiting room was clean and spaced out so people weren’t to close to each other More

Overall the experience was good and everyone was nice. My part was ordered Oct 20th. I had not heard back so I called to check status on Nov 20th and discovered the part was never ordered. That was frus My part was ordered Oct 20th. I had not heard back so I called to check status on Nov 20th and discovered the part was never ordered. That was frustrating but not a reason to make me not come back. More

Was there much longer than I should’ve been to get an oil chg/tire rotation. They were very Busy, causing longer wait time. Friendly staff, clean waiting room. chg/tire rotation. They were very Busy, causing longer wait time. Friendly staff, clean waiting room. More

When I recently brought my car in for service work they fixed it under a warranty call it would not have happened had they use the parts they ordered in my vehicle instead of taking them and putting them i fixed it under a warranty call it would not have happened had they use the parts they ordered in my vehicle instead of taking them and putting them into another vehicle after I made an appointment to bring my car in for recall work I was very upset my car broke down and I was without my car for two days cost me $75 for a tow to have it brought to the dealership I did not ask for reimbursement I didn't figure they would reimburse me for the tow but they should not sure if I will ever return to your dealership for anything again service department treated me very well this time the first two times in there not so well especially when they gave my parts that they ordered for my car to somebody else to put in their vehicle and parts were not there when I brought the vehicle in for repairs to say that I was upset was an understatement they never attempted to contact me again about replacement parts that we're on recall order each time I called I was told service department would call me and set up an appointment time for me to bring my car in once the parts arrived because of what happened the time before and nobody ever did after me calling in multiple times trying to set up an appointment I don't like being lied to your dealership has lost my trust and I am a retired Chrysler employee I will have to go elsewhere I guess if I want to purchase another vehicle or even get service work done now if the dealership would like to reimburse me for having my vehicle towed to Yark Automotive I might reconsider that cost was $75 from Throne Towing turns out the alternator was burnt out a 2013 Dodge Charger it also fried the battery that I had in it More

Ross and his team of technicians corrected my Z4 BMW problem. I’ve been to another car repair shop five times with poor results. Ross is very helpful and friendly! Winner! Dr Miller problem. I’ve been to another car repair shop five times with poor results. Ross is very helpful and friendly! Winner! Dr Miller More

I had a battery replaced 1/2017 at Yark Toledo Express Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bri Lane. The battery went bad this month 11/25/20. I called and was told by the service rep the battery has a 36 month warranty. I asked if I could bring the battery in since my Jeep was not mobile due to the battery dying. I was told yes, I could bring it in; Jay from Express lane had my battery tested through parts. I was told by Jay the battery tested bad......now I have to bring my Jeep in to get diagnosed to make sure it's not something else that ruined the battery........ So now I will be inconvenienced even more to make an appointment with service, have no car for a week because you are booked out in order to get a xxxx battery that should be under warranty. Unbelievable... Thanks for the many bad memories of dealing with Yark Auto in Toledo. I have dealt with other places and they have always kept to their word and a warranty is a warranty with the battery. I should have known better than to purchase the battery at Yark Toledo. More

Quick oil change! I’m and out in under 45 minutes. Jay was friendly and helpful in explaining what was done and what didn’t need to get done. was friendly and helpful in explaining what was done and what didn’t need to get done. More

Very friendly, competent , thorough and efficient. I was very pleased with the overall experience right down to the cleanliness of the shop and waiting area very pleased with the overall experience right down to the cleanliness of the shop and waiting area More