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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
625 Reviews

625 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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December 09, 2020

Stephanie and crew were very professional and helpful. Work was completed in a timely manner. I was updated on progress of vehicle and Stephanie went over the paperwork about my vehicle with me. I’ll b More

by Jbrown2713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Haley, Stephanie Jarvis
Dec 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 08, 2020

Very disappointing experience, but because of Mike Hehl and Joe Cerveny I wouldn't consider taking my car anywhere else. Brought in my car back in October with number of issues,however my start issue wasn' More

by mla2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Hehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cerveny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Haley, Chase Atkin
Dec 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We hope that after speaking with Joe, all your concerns have been addressed at this time. Please know it is never our intention to have any of our customers feel less than satisfied while working with our dealership and look forward to continue working with you and gaining your trust back in our company. We hope that you are satisfied with the outcome and will be able to update your review accordingly.

December 08, 2020

Bought oil change and tire rotation ( 2 or 3 changes). Was told they expired. Why should they expire? I change oil according to my dashboard, not by mileage or time passed. The idea of this technology is More

by dgeldiensr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Jarvis
Dec 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our main priority and have forwarded your review to proper management for further information. All MVP oil change expiration dates are set by FCA. The expiration dates are explained at time of purchase and will also be on your paperwork. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

December 07, 2020

Very helpful and friendly service people. We took our car in on a Saturday morning when it was overheating. They could not do service then but looked at it on Monday morning and got it back and running More

by rayjay381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Dec 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

Got directed to where I needed and got my stuff done within 20-30 minutes. Thanks guys for my oil change and key fob batteries. More

by dyjuanjparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Schulze
Dec 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

Service staff were friendly, courteous and knowledgeable. Would return again. Appointment was made at the last minute and they were on time. It was safe due to COVID-19 concerns. More

by dmd1898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Dec 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 04, 2020

I enjoy the style and makes of your cars. I hope in the future my next car will be from your dealership. Have a good holiday and a Happy New Year. More

by j.mcrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Jarvis
Dec 09, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

I need just one word. Perfect. The service could not have been better in any way. I tell everyone I know that this is the first place to go for service and sales More

by TRECK1037
Recommend Dealer
Yes
Employees Worked With
Angie Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Wayne Haley, Chase Atkin, Stephanie Jarvis
Dec 03, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

I don't remember who did my service but the guy was heavy set with dark hair. Great service and I'll make sure to come again. More

by jimmie.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 04, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 02, 2020

I came in for an oil change. Stephanie was very friendly and took care of my needs. She has outstanding customer service skills! Stephanie is a great employee! More

by deannakclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jarvis
Dec 02, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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