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Yark Chrysler Jeep Dodge Ram FIAT - Service Center

Toledo, OH

4.6
628 Reviews

628 Reviews of Yark Chrysler Jeep Dodge Ram FIAT - Service Center

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February 08, 2021

As always, the service I received was courteous and professional. Never impersonal. Just in for a minor recall this time, so it didn’t take long. Pretty happy with Yark service and sales. Will probably More

by lizzydarcy62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Feb 08, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We really appreciate you taking the time to leave Yark Automotive Group this awesome review, thank you!

February 08, 2021

Scheduled and appointment on Tuesday last week for work on ram diesel for Saturday. Was told someone would call but never got call and when I showed up they could not work on car because no diesel mechani More

by Rewhitmanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Papalexis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ritzler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lutz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery
Feb 09, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. Our service manager, Mike, would like the chance to speak more to you about this and will be reaching out to you in regards to your concerns. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

Feb 09, 2021 -

Rewhitmanjr responded

I welcome the call

February 02, 2021

It was a great place was very freindly. The representative was very knowledgeable and was willing to answer all my questions. They gave me a free rental was very helpful. More

by RONM64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Emery
Feb 04, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 31, 2021

My issue was not resolved on a brand new Jeep! They basically wiped their hands of the situation to make my car right. I was told to take it to Belle tire by Yark. They told me unless I purchased a n More

by SUSAN.JEEP.HALL
Customer Service
Recommend Dealer
No
Employees Worked With
Wayne Haley
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We inspected your vehicle thoroughly and found it to be mechanically safe and sound and found no issues. Your tires likely have a flat spot and should go away with normal driving. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

January 31, 2021

I had a seatbelt problem and theyntold me to come in right away where other places couldn't get me in for weeks. Ordered the part I needed and got me in and out as quickly as possible and when they didn More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Warner
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 27, 2021

Yes everything was wonderful and I was treated outstandingly my service was done in a timely fashion as I would have expected it to be More

by BPMWOLFCLAN1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Axe
Jan 27, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 27, 2021

I will come back excellent. Very happy with the customer service I received. My vehicle was serviced in a timely manner and every thing was explained to me in detail. More

by jeffreytemple
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Emery
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 27, 2021

Great service...great communication. Grateful to have a rental so I didn’t have to wait. I was told the service was to take longer than I thought but ended up ahead of schedule. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Atkin
Feb 02, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 26, 2021

All around bad experience. Had a scheduled appointment at 8 in the morning and didn’t get my car till 4 the next day. The appointment was made 10 days prior as well. Did not appreciate the experience one bit More

by tharman24
Recommend Dealer
No
Employees Worked With
Mike something.
Jan 27, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We truly apologize that your experience has left you feeling anything other than completely satisfied. Your satisfaction is our #1 priority and your concerns are important to us but unfortunately we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you and working towards a resolution.

January 26, 2021

Dan was EXTREMELY POLITE & helpful. Jay worked to please the customer despite being short staff for the working day. Big Thumbs up! Satisfied customer today! More

by jujuan_hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Atkin, Jay Schulze, Matt Warner
Jan 27, 2021 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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